Director of Facilities
About The Position
The Director of Facilities provides leadership and oversight for facility operations across Cornerstones of Care campuses, ensuring safe, functional, and mission-aligned environments that support the agency’s programs, clients, and team members. The role is the primary liaison between Cornerstones of Care and its contracted facilities management provider, overseeing contract performance and fostering a productive partnership that advances agency goals. Reporting to the Chief Operating Officer, the Director supervises maintenance technicians and janitorial team members responsible for routine campus maintenance, repairs, custodial services, and facility upkeep. The position coordinates work developed with the facilities management provider, tracks work orders and service requests, and holds supervised staff accountable for timely, high-quality execution. It also provides on-call support and responds to facility emergencies outside regular business hours as needed; this responsibility is included in the position’s pay structure.
Requirements
- Bachelor’s degree in Facilities Management, Business Administration, Construction Management, Operations Management, Public Administration, or a related field; an equivalent combination of education and experience may be considered.
- Three years of supervisory or management experience leading maintenance, custodial, facilities, or operational teams.
- Experience coordinating with contractors, vendors, and service providers.
- Experience managing budgets, cost centers, and operational expenditures.
- Demonstrated ability to oversee multiple projects, priorities, and work assignments in a fast-paced environment.
- Proficiency with Microsoft Office applications and facility work-order or maintenance-management systems.
- Ability to be available for occasional after-hours response to facility emergencies and critical operational issues.
- At least 21 years of age and able to pass a background check, physical, and drug screening.
- Valid driver’s license, proof of current vehicle insurance, and reliable transportation.
- The posting also identifies five years of progressively responsible experience in facilities operations, maintenance, property management, construction, or related operational leadership as part of its description of the ideal candidate.
Nice To Haves
- Experience in nonprofit, healthcare, behavioral health, education, residential treatment, child welfare, or human services settings.
- Experience working with outsourced facilities management providers or integrated facilities management contracts.
- Knowledge of accreditation and regulatory requirements applicable to residential, educational, or human service environments, including COA, Joint Commission, licensing requirements, and life-safety regulations.
Responsibilities
- Oversee day-to-day facility operations across Cornerstones of Care locations in partnership with the contracted facilities management provider.
- Serve as the primary liaison with the facilities management contractor, representing team members’ and programs’ interests and facilitating communication about facility needs and priorities.
- Support implementation of maintenance, repair, and project work developed in coordination with the facilities management contractor.
- Coordinate priorities, recommendations, and work assignments received from the contractor, ensuring internal maintenance and custodial staff complete assigned work accurately, safely, and on time.
- Monitor work orders and facility service requests triaged by the contractor; ensure supervised staff execute work in a timely, high-quality manner and escalate concerns as appropriate.
- Supervise maintenance technicians and janitorial team members, providing leadership, direction, performance management, and support.
- Provide on-call support and respond to facility emergencies outside regular business hours as needed to help ensure campus safety, security, and operational readiness.
Benefits
- Nine paid holidays, unlimited paid time off, and paid sick leave.
- Health insurance benefits, including medical, prescription, dental, and vision coverage, for team members working at least 30 hours per week.
- Cafeteria plans, including a Health Savings Account and Medical and Dependent Care Flexible Spending Accounts.
- Ancillary insurance benefits, including accident, critical illness, hospital indemnity, short-term disability, voluntary life, and other coverage.
- Long-term disability insurance and basic term life/AD&D insurance at no cost to the team member.
- 401(k) retirement savings plan with employer match.
- Pet insurance.
- Employee assistance program.
- Tuition reimbursement program.
- Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Director
