Director of Facilities

Leader Dogs For The Blind•Rochester Hills, MI

12d

About The Position

Leader Dogs for the Blind is an international organization based in Rochester Hills, Michigan, that provides guide dog services and orientation and mobility training. The Director of Facilities manages the organization’s daily and long-term facilities and maintenance needs across a multi-building, multi-site campus of more than 175,000 square feet spanning over 14 acres. The campus includes offices, hospitality and residential areas, and medical and canine environments. Reporting to the Chief Impact Officer, the Director oversees building systems, grounds, fleet, and the facilities department. The role is responsible for safe and reliable operations, regulatory compliance, safety programs, physical security, budgets, capital projects, business continuity and disaster recovery, and the recruitment and development of the facilities team. The position may require evening, weekend, holiday, and on-campus availability as needed, and the employee must be comfortable working around large dogs.

Requirements

Seven years of facilities maintenance management experience.
Five years of experience managing a facilities or maintenance team.
Excellent interpersonal and supervisory skills.
Ability to evaluate and interpret data, define problems, analyze business issues, and develop workable solutions.
Excellent communication, analytical, and organizational skills, with attention to detail.
Proficiency with the latest version of Microsoft Office products.
Sound business judgment, professional conduct, understanding of business ethics and standards, and ability to maintain confidentiality.
Ability to work under pressure, manage multiple priorities, meet deadlines, and work independently with little or no supervision.
Ability to be on campus when management deems it necessary.
Comfort and willingness to work around large dogs.
Ability to establish and maintain professional, productive, and courteous interactions with employees, volunteers, donors, clients, and other constituents, and to respond appropriately to constructive feedback.
Availability or accessibility for evening, weekend, and holiday needs as required.
Ability to occasionally lift and/or move up to 50 pounds.

Nice To Haves

Experience in multi-use, multi-site, hospitality, and residential environments.
Facilities Management certification.

Responsibilities

Ensure the safe, clean, and reliable operation of all buildings, fleet, and facilities systems.
Develop facilities priorities, long-term strategies, and goals.
Develop, manage, and oversee facilities department and capital budgets, and track costs to ensure budgets are met.
Oversee maintenance, lifecycle planning, and procurement for fleet equipment and vehicles.
Build and maintain positive working relationships with departmental contacts, volunteers, visitors, and clients.
Ensure facilities comply with OSHA, air quality, and local regulations related to buildings, waste, and the work environment.
Manage physical security of buildings, property, and equipment, including card access software, equipment, and CCTU systems.
Develop and oversee the organization’s safety program, including safety training and compliance, and facilitate safety committee meetings.
Respond to facilities operations requests on an ongoing basis, 365 days a year.
Manage and coordinate capital projects.
Plan and coordinate logistics for organizational events.
Recruit, mentor, develop, and manage a team to achieve departmental strategic objectives and meet current and future needs.
Lead team members through goal setting, feedback, and development using a performance support process.
Schedule team members to provide appropriate labor coverage for daily operations, events, and periods of high campus demand.
Manage contractor performance and expenses, as well as assigned vendors.
Administer, revise, and track metrics for CMMS software.
Administer, oversee, and manage building automation and related software.
Provide technical resources for building automation, controls, software applications, CMMS, HVAC, and fleet equipment.
Ensure the facilities department follows applicable safety policies and procedures.
Oversee the organization’s Business Continuity and Disaster Recovery programs and coordinate necessary resources.
Collaborate with the volunteer engagement department to identify volunteer needs and support volunteer interviewing, training, supervision, feedback, and recognition.
Perform other duties as assigned.
Perform general public relations duties, including tours, answering general questions, and representing Leader Dogs for the Blind professionally.