Director - Revenue Cycle Operations - Full Time

Kittitas Valley Healthcare • Ellensburg, WA

2d

About The Position

The Director of Revenue Cycle Operations leads the full spectrum of revenue cycle operations, including patient financial services, billing, health information management, coding, and requests for information. The position provides direct leadership to the RCM manager, coding managers, and other managers and staff in the revenue cycle division.

Responsibilities include patient account billing, claims management, monitoring CPT/HCPCS coding changes, and keeping current with Medicare, Medicaid, and commercial payer reimbursement rules. The Director supports and educates charging departments, recommends changes, evaluates and recommends improvements to interdepartmental revenue cycle processes, defines policies and procedures, and develops statistical reports to track revenue capture for services provided.

The position is accountable for revenue cycle division KPIs and annual budgets, and for fostering a division culture aligned with KVH core values and a positive employment and patient financial experience.

Requirements

• Bachelor’s degree in business administration, Accounting, HIM, or a related field; applicable work experience may be considered in lieu of formal education.
• Recent experience with healthcare revenue management.
• Recent experience with an electronic health record, health information systems, and healthcare applications.
• At least 5 years in a supervisory role.

Nice To Haves

• RHIA or RHIT certification.

Responsibilities

• Lead revenue cycle operations, including patient financial services, billing, health information management, coding, and requests for information.
• Provide direct leadership to the RCM manager, coding managers, and other revenue cycle managers and staff.
• Oversee patient account billing and claims management.
• Monitor CPT/HCPCS coding changes and Medicare, Medicaid, and commercial payer reimbursement rules.
• Support and educate charging departments and recommend changes.
• Research, evaluate, and recommend changes to interdepartmental revenue cycle processes.
• Define policies and procedures.
• Develop statistical reports to track revenue capture for services provided.
• Be accountable for revenue cycle division KPIs and annual budgets.
• Support a division culture aligned with KVH core values and a positive employee and patient financial experience.

Benefits

• Low-cost medical, dental, and vision insurance, with company contributions toward coverage options that include spouses or domestic partners and dependent children.
• Employee wellness program.
• Continuing education programs and certification pay.
• Pension eligibility after one year of part-time status.
• Benefits eligibility for this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Director