Director - Revenue Cycle Operations - Full Time

Kittitas Valley Healthcare • Ellensburg, WA

3d • $119,000 - $172,000

About The Position

The Director of Revenue Cycle Operations leads the full spectrum of revenue cycle operations, including patient financial services, billing, health information management, coding, and requests for information. The role provides direct leadership to the RCM manager, coding managers, and other revenue cycle managers and staff.

The Director oversees patient account billing and claims management, and monitors CPT/HCPCS coding changes and reimbursement rules for Medicare, Medicaid, and commercial payers. The position supports and educates charging departments, recommends changes, evaluates and improves interdepartmental revenue cycle processes, establishes policies and procedures, and develops statistical reports to track revenue capture.

The Director is accountable for revenue cycle division KPIs and annual budgets, and for fostering a positive division culture aligned with KVH core values and a positive employment and patient financial experience.

Requirements

• Bachelor’s degree in business administration, accounting, health information management (HIM), or a related field; additional applicable work experience may be considered in lieu of formal education.
• Recent experience with healthcare revenue management.
• Recent experience with an electronic health record, health information systems, and healthcare applications.
• At least 5 years in a supervisory role.

Nice To Haves

• RHIA or RHIT certification.

Responsibilities

• Lead the full spectrum of revenue cycle operations, including patient financial services, billing, health information management, coding, and requests for information.
• Provide direct leadership to the RCM manager, coding managers, and other managers and staff in the revenue cycle division.
• Oversee patient account billing and claims management.
• Monitor CPT/HCPCS coding changes and Medicare, Medicaid, and commercial payer reimbursement rules.
• Support and educate charging departments and recommend changes.
• Research, evaluate, and recommend changes to interdepartmental revenue cycle processes.
• Define policies and procedures.
• Develop statistical reports to track revenue capture for services provided.
• Be accountable for revenue cycle division KPIs and annual budgets.
• Promote a division culture aligned with KVH core values and a positive employee and patient financial experience.

Benefits

• Low-cost medical, dental, and vision insurance, with company contributions toward selected coverage; coverage is available for spouses or domestic partners and dependent children.
• Employee wellness program.
• Continuing education programs, including a Medical Assistant Apprenticeship program and certification pay.
• Employees become pension eligible after one year of part-time status.
• This position is benefits eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Director