Onboarding Specialist Jobs

About The Position

Requirements

• Associate’s degree in a related field, or equivalent experience sufficient to justify an exception.
• At least 1 year of pharmacy customer service experience.
• Excellent problem-solving ability.
• Energetic and compassionate phone skills.
• Motivational and persuasive skills.
• Team-oriented approach and ability to help others succeed.
• Strong organization and attention to detail.
• Ability to multitask.
• Self-starter able to work with little to no supervision.
• Excellent oral and written communication, facilitation, and presentation skills.
• Proficiency in the Microsoft Office suite.
• Passion for helping people and enriching their lives.
• Ability to meet physical demands including hearing, seeing, sitting, standing, talking, and walking.
• Availability to work extended hours as needed and outside normal business hours on an ad hoc basis.

Nice To Haves

• Certified Pharmacy Technician certification.

Responsibilities

• Conduct health and medication reviews, including reviewing medication lists and administration instructions and collecting key health information.
• Accurately enter patient prescription information so patients receive appropriate medications.
• Achieve key performance metrics established by the management team.
• Create a positive first impression of AnewHealth/ExactCare and its services.
• Educate facilities, institutions, and patients about ExactCare.
• Manage the patient assessment process to grow the business and maintain referral relationships.
• Maintain accurate records and prepare reports for information sharing with the ExactCare team.
• Contact prospective patients daily, schedule telephonic reviews, and conduct patient follow-up calls.
• Participate in daily team huddles, training sessions, and other ad hoc meetings as needed.
• Maintain open communication with the management team.
• Embody AnewHealth’s Core Values in communications and interactions.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Company-paid life insurance
• Company-paid short-term disability
• Voluntary benefits
• 401(k)
• Paid time off
• Paid holidays