Onboarding Specialist

The Chesapeake - LifeSpire•Newport News, VA
•Onsite

About The Position

LifeSpire of Virginia is seeking an HR Onboarding Coordinator to join its team at The Chesapeake in Newport News, Virginia. The role creates a positive and seamless onboarding experience for new team members, managing the process from offer acceptance through the first 30 days of employment. This includes coordinating orientation, communicating with new hires, and collaborating with recruiters, hiring managers, and internal departments. The coordinator supports LifeSpire of Virginia’s mission, vision, values, and One LifeSpire goals. The role requires an organized, detail-oriented professional who can handle confidential information with discretion and use strong communication and interpersonal skills to help new team members transition smoothly into the organization.

Requirements

  • At least 1 year of experience in Human Resources, Training, or administrative support.
  • Demonstrated ability to facilitate training sessions or presentations to groups.
  • Strong attention to detail and excellent follow-up skills.
  • Ability to build and maintain positive working relationships with staff and residents.
  • Strong organizational, planning, and coordination skills.
  • Ability to handle confidential information professionally and discreetly.
  • Proficiency with computer systems, HRIS platforms, and timekeeping software.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Ability to prioritize tasks and manage multiple deadlines.
  • Collaborative, team-oriented mindset.
  • Strong problem-solving abilities.

Responsibilities

  • Support LifeSpire of Virginia’s mission, vision, values, and One LifeSpire goals.
  • Coordinate with recruiters and hiring managers to establish start dates based on onboarding requirements and scheduling needs.
  • Welcome new hires after offer acceptance, explain the onboarding process and required documentation, and follow up to ensure paperwork is completed and received on time.
  • Manage onboarding logistics, including name tags, meals, and related preparation tasks.
  • Explain I-9 verification requirements, timing, and required documentation.
  • Coordinate onboarding preparation with IT for equipment and system access, the Staff Development Coordinator for Relias training assignments, and the nursing team for COVID testing or TB follow-up requirements.
  • Coordinate orientation schedules, room setup, ambassador schedules, and meal or refreshment arrangements; communicate orientation details to participants in advance.
  • Welcome new team members, ensure orientation sessions run smoothly, troubleshoot issues, and implement contingency plans as needed.
  • Facilitate assigned portions of orientation presentations and activities.
  • Collect employment-related identification and required forms, take team member photos, and forward photos to the appropriate departments.
  • Explain next steps for onboarding completion, including UKG account setup, tax forms, and direct deposit enrollment.
  • Maintain regular communication with new team members during their first 30 days and help them understand work schedules, department structure, reporting relationships, and general employment procedures.
  • Respond to initial employment questions and provide onboarding support.
  • Encourage participation in the We Care Connect survey and communicate the importance of feedback.
  • Enter all new hires into UKG accurately and in a timely manner.
  • Enroll new hires in Relias orientation and training plans.

Benefits

  • Competitive compensation
  • Generous paid time off
  • Health coverage
  • Dental coverage
  • Educational opportunities
  • 403(b) retirement plan with company match
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