Client Onboarding Specialist

HUB International•Northbrook, IL

1d•$36 - $41

About The Position

HUB International is seeking a detail-oriented operations professional to manage the review and approval of new client accounts as part of its onboarding process. The role ensures that new account documentation is complete, accurate, and compliant with firm and regulatory standards before accounts are activated. It serves as a key quality-control function within the operations team.

Requirements

At least 2 years of experience in RIA or financial services operations.
High attention to detail and the ability to manage volume while maintaining accuracy.
Strong communication skills for cross-functional coordination with advisors and compliance.

Nice To Haves

Series 65 or Series 66 license strongly preferred.
Familiarity with investment advisory agreements, custodial account documentation, and suitability requirements.
Prior experience in a new account review or onboarding approval capacity.
Experience with major custodial platforms such as Schwab, Fidelity, or LPL Financial.
Familiarity with TAMPs such as Envestnet, SEI, AssetMark, or Orion Portfolio Solutions.
Proficiency with Orion, Dispatch, and Microsoft Dynamics CRM.

Responsibilities

Review new client account documentation for completeness and adherence to firm policies and regulatory requirements.
Serve as an authorized approver for new account onboarding.
Identify and resolve documentation deficiencies in coordination with advisors and client service staff.
Maintain accurate records in accordance with RIA recordkeeping standards.
Escalate issues to compliance as appropriate.
Support continuous improvement of onboarding workflows and documentation standards.

Benefits

Medical, dental, vision, and prescription drug coverage.
Health Plan Reimbursement Program.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
401(k) savings plan.
Life and disability plans.
Long-term care.
Employee Assistance Program (EAP).
Comprehensive wellness program.
Identity theft protection, group legal, accident, critical illness, and pet insurance.
Low-cost loan program and student loan resources.
Vacation, holiday, sick, and personal time off.
Flexible work arrangements.
Dress for Your Day policy.
Comprehensive onboarding and continuing education.
Structured training, licensing support, and ongoing development opportunities.
Retirement savings matching.
Paid parental leave.
Eligible bonuses, equity, and commissions for some positions.