Specialist, Onboarding Compliance

U.S. Xpress Enterprises, Inc.

4d • Onsite

About The Position

The Specialist, Onboarding Compliance ensures that drivers comply with Department of Transportation (DOT) and U.S. Xpress rules and regulations. The role reviews driver applications and supporting records, determines applicant eligibility, and helps complete the evaluation process within the three-day orientation period in coordination with Recruiting and Driver Orientation teams. The position is based at U.S. Xpress headquarters and is not open to remote work, with hours listed as 8:00 a.m. to 5:00 p.m.

The Specialist works with applicants to obtain missing information, verifies driving and employment histories and convictions, investigates discrepancies, reviews physical and drug-screen results, and maintains complete, current, properly ordered driver files. The role also obtains consumer reports and releases, identifies potential disqualifiers for management, collaborates with colleagues across the organization, attends in-person meetings and training, and engages with customers and potential customers remotely and in person.

Requirements

• High school diploma or equivalent.
• Excellent oral, written, and organizational skills.
• Basic computer and office skills.
• Strong interpersonal skills.
• Ability to multitask and consistently meet deadlines.
• Good judgment and problem-solving skills.

Nice To Haves

• Six months of experience in a related field.
• Experience with the Microsoft Office suite.

Responsibilities

• Contact applicants to obtain missing application information.
• Ensure applicants meet U.S. Xpress hiring guidelines and DOT regulations by reviewing and ordering reports such as MVR, PSP, DAC, Asurint, and Driver IQ Pre.
• Verify background information, including driving records, employment history, and convictions.
• Investigate and address discrepancies in driver histories or applications.
• Review driver physical and drug-screen results to determine eligibility.
• Ensure driver files are complete, up to date, and arranged in the correct order.
• Evaluate driver files for potential disqualifiers and notify management.
• Work with Recruiting and Driver Orientation departments to complete evaluations within the three-day orientation period.
• Procure or obtain necessary consumer reports and releases.
• Collaborate in person with all levels of the organization.
• Attend in-person meetings and training on developments, goals, and objectives, and contribute input and advice.
• Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.

Benefits

• Medical, dental, and vision coverage
• Basic and supplemental life insurance
• Accidental death and dismemberment coverage
• Health savings accounts
• Flexible savings accounts
• Company-paid holidays
• Paid time off
• 401(k) with employer matching contribution
• Employee stock purchase plan
• Paid parental leave
• Short-term incentive program
• Employee assistance program
• Pet insurance
• Employee stock options
• Profit-sharing
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED