Specialist, Onboarding Compliance

U.S. Xpress•Chattanooga, TN
•Onsite

About The Position

The Specialist, Onboarding Compliance ensures drivers comply with U.S. Xpress and Department of Transportation rules and regulations. The role reviews applicant information, background reports, physicals, drug-screen results, and driver files to determine eligibility and identify potential disqualifiers. The Specialist works with Recruiting and Driver Orientation to complete evaluations within the three-day orientation period. The position is based in a normal office setting, is scheduled from 8:00 a.m. to 5:00 p.m., and is not open to remote work.

Requirements

  • High school diploma or equivalent.
  • Excellent oral, written, and organizational skills.
  • Basic computer and office skills.
  • Strong interpersonal skills.
  • Ability to multitask and consistently meet deadlines.
  • Good judgment and problem-solving skills.

Nice To Haves

  • Six months of experience in a related field is preferred.
  • Experience with the Microsoft Office suite.

Responsibilities

  • Contact applicants to obtain missing application information.
  • Confirm applicants meet U.S. Xpress hiring guidelines and DOT regulations by reviewing and ordering reports, including MVR, PSP, DAC, Asurint, and Driver IQ Pre reports.
  • Verify background information, including driving records, employment history, and convictions.
  • Investigate and address discrepancies in driver histories or applications.
  • Review driver physical and drug-screen results to determine eligibility.
  • Ensure driver files are complete, current, and correctly ordered.
  • Evaluate driver files for potential disqualifiers and notify management.
  • Work with Recruiting and Driver Orientation to complete evaluations within the three-day orientation period.
  • Obtain necessary consumer reports and releases.
  • Collaborate in person with employees at all levels of the organization and participate in meetings and trainings by offering input and advice.
  • Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.

Benefits

  • Medical, dental, and vision coverage.
  • Basic and supplemental life insurance.
  • Accidental death and dismemberment coverage.
  • Health savings accounts.
  • Flexible savings accounts.
  • Company-paid holidays.
  • Paid time off.
  • 401(k) with employer matching contribution.
  • Employee stock purchase plan.
  • Paid parental leave.
  • Short-term incentive program.
  • Employee assistance program.
  • Pet insurance.
  • Employee stock options.
  • Profit-sharing.
  • Professional development opportunities.
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