Specialist, Onboarding Compliance

U.S. Xpress Enterprises, Inc. • Chattanooga, TN

3d • Onsite

About The Position

The Specialist, Onboarding Compliance ensures drivers comply with U.S. Xpress and Department of Transportation rules and regulations. The role evaluates applicants and driver files, verifies background information, reviews physical and drug-screen results, identifies potential disqualifiers, and works with Recruiting and Driver Orientation to complete evaluations during the three-day orientation period. The position is based at U.S. Xpress headquarters and is not open to remote work.

The specialist also collaborates in person across organizational levels, attends in-person meetings and training, and engages remotely and in person with customers and potential customers. The position is performed in a normal office setting. Duties may change, and other duties may be assigned as required.

Requirements

• High school diploma or equivalent.
• Excellent oral, written, and organizational skills.
• Basic computer and office skills.
• Strong interpersonal skills.
• Ability to multitask and consistently meet deadlines.
• Good judgment and problem-solving skills.

Nice To Haves

• Six months of experience in a related field preferred.
• Experience with Microsoft Office suite.

Responsibilities

• Contact applicants to obtain missing application information.
• Ensure applicants meet U.S. Xpress hiring guidelines and DOT regulations by reviewing and ordering reports, including MVR, PSP, DAC, Asurint, and Driver IQ Pre reports.
• Verify background information, including driving records, employment history, and convictions.
• Investigate and address discrepancies in driver history or applications.
• Review driver physical and drug-screen results to determine eligibility.
• Ensure driver files are complete, current, and in the correct order.
• Evaluate driver files to identify potential disqualifiers and notify management.
• Work with Recruiting and Driver Orientation to complete the evaluation process within the three-day orientation period.
• Procure or obtain necessary consumer reports and releases.
• Collaborate in person with all levels of the organization.
• Attend in-person meetings and training on developments, goals, and objectives, and contribute input and advice.
• Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.
• Perform other duties as required.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Accidental death and dismemberment coverage
• Health savings accounts
• Flexible savings accounts
• Company-paid holidays
• Paid time off
• 401(k) with employer matching contribution
• Employee stock purchase plan
• Paid parental leave
• Short-term incentive program
• Employee assistance program
• Pet insurance
• Employee stock options
• Profit-sharing
• Professional development
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED