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Office Manager - Sugarland

Massey ServicesStafford, TX
Onsite

About The Position

Massey Services is seeking an Office Manager for their Sugarland location. This role involves managing customer interactions, administrative tasks, and supporting the operational needs of the service center. The company has a long history of profitable growth and offers a comprehensive benefits package.

Requirements

  • High School Diploma or GED at a minimum
  • Previous experience with customer service on the phone
  • Strong problem solving skills
  • Excellent computer, typing, and 10-key skills
  • Time management talent and a sense of urgency
  • Background checks will be completed on all candidates considered for hire.

Responsibilities

  • Answering incoming customer calls in a courteous & professional manner
  • Resolving customer inquiries, requests, billing questions, and scheduling service
  • Welcoming prospective new customers interested in learning about our services
  • Making a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments
  • Daily reporting
  • Updating customer account information
  • Accounts payable
  • Human resource paperwork
  • Payroll processing

Benefits

  • Medical & Dental
  • 401(k) retirement plan
  • Paid vacations
  • Sick days
  • Holidays
  • Tuition reimbursement
  • Direct deposit
  • Short & long term disability

Career Resources

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