General Manager

Sares Regis Corporate Office•San Francisco, CA

About The Position

SRG Residential is seeking a General Manager to oversee the overall supervision and performance of the Etta and 923 Folsom properties in San Francisco, California. The role leads the property team and manages or oversees daily operations, financial performance, marketing, vendors, safety, maintenance needs, and compliance with company policies. The stated schedule is Monday through Friday, 9 a.m. to 6 p.m.

Requirements

  • At least 5 years of experience as a Community Manager of properties with 222 or more units, including lease-up experience.
  • Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
  • Excellent sales skills.
  • Ability to read and interpret general business periodicals and write reports and business correspondence.
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, and area, and apply basic math concepts.
  • Ability to solve practical problems and handle situations with limited standardization.
  • Knowledge of property-level operations software, Outlook, internet software, Excel, and Word.

Nice To Haves

  • Multi-site management experience.

Responsibilities

  • Hire, train, and develop a competent team.
  • Manage daily property operations directly or indirectly, including reviewing rent recommendations and identifying opportunities to maximize income.
  • Oversee rent collection and timely legal procedures for delinquent rent; ensure resident insurance compliance, screening policies, and resident retention procedures are followed.
  • Ensure weekly reports and other required reporting are completed accurately and on time; approve invoices and ensure timely, accurate data entry.
  • Review and analyze monthly performance, prepare meaningful variance reports, and initiate annual budgets and forecasts.
  • Identify market challenges, stay informed about competitors and market conditions, and create effective marketing plans.
  • Routinely bid recurring contract work to support quality and competitive pricing; verify contractor insurance and lien-waiver compliance and monitor contractor performance.
  • Implement OSHA and other safety procedures, provide staff safety education and routine safety meetings, and ensure current MSDS information is available.
  • Work with the maintenance supervisor to identify repairs and capital projects; maintain curb appeal to corporate and regional standards and identify risk-management issues.
  • Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

  • 401(k) match
  • Rental incentive and renewal compensation
  • Bonuses
  • Rental discounts depending on location
  • Medical benefits for eligible regular full-time employees working 30–40 hours per week
  • Dental benefits for eligible regular full-time employees working 30–40 hours per week
  • Vision benefits for eligible regular full-time employees working 30–40 hours per week
  • Other voluntary benefits
  • Vacation accrual for eligible regular full-time employees working 30–40 hours per week
  • Sick time accrual in accordance with law
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