Dental Front Office Coordinator
Imagen Dental Partners • Gilbert, AZ3d
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Front Office
Imagen Dental Partners•Gilbert, AZ
About The Position
Smile Crafters is seeking a friendly, outgoing Front Office Coordinator to create a welcoming patient experience from the first phone call or visit. The coordinator is the face and voice of the practice, welcoming patients, answering phones, building rapport, explaining balances, and collecting payments. Dental knowledge is helpful but not required; the practice is especially interested in someone kind, compassionate, personable, service-minded, and eager to learn. This is a full-time position with a Monday–Thursday schedule of 7:30 a.m.–4:00 p.m. and a Friday schedule of 7:30 a.m.–2:00 p.m. Compensation is $18–$23+ per hour based on experience, with increased earning potential for candidates with treatment planning and billing experience. Benefits include a 401(k) with company match, paid time off and holidays, medical, vision, life insurance and disability plans, wellness programs, and opportunities to learn dentistry and grow a career. The practice describes its team as close-knit and family-oriented.
Requirements
- At least 1 year of previous front office, reception, customer service, or similar experience.
- At least 2 years of proven experience and comfort answering phones and having conversations with patients.
- At least 1 year of experience discussing balances and collecting payments.
- Friendly, positive, and outgoing personality.
- Strong communication and customer service skills.
- Compassionate and genuinely patient-centered.
- Reliable, organized, and eager to learn.
Nice To Haves
- Dental front office experience.
- Treatment planning experience.
- Dental billing or insurance experience.
- Experience with dental practice management software.
Responsibilities
- Welcome patients warmly and help them feel comfortable when they arrive.
- Answer incoming calls and engage patients in friendly, helpful conversations.
- Schedule appointments and help keep the practice schedule productive and organized.
- Check patients in and out and maintain accurate patient information.
- Communicate patient balances clearly and collect payments at the time of service.
- Build relationships with patients through conversation, kindness, and service.
- Partner with clinical and front office teams to create a smooth, positive patient experience.
- Learn dental terminology, processes, and systems.
Benefits
- 401(k) with company match
- Paid time off
- Paid holidays
- Medical insurance
- Vision insurance
- Life insurance
- Disability plans
- Wellness programs
- Opportunities to learn dentistry and grow a career
- Benefits and perks for employees, their families, and pets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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