Medical Office Coordinator - Bethesda MD

Military Spouse Corporate Career Network•Bethesda, MD

4d•Onsite

About The Position

Johns Hopkins Intrastaff connects professionals with flexible temporary opportunities across clinical, allied health, administrative, IT, and other fields. This temporary full-time role provides administrative support to an orthopedic surgery practice consisting of one surgeon and one advanced practice provider. The position is on-site at 601 N. Caroline Street (Outpatient Center), with hours Monday through Friday, 8:00 a.m. to 4:30 p.m., and a pay rate of $25 per hour. The coordinator supports clinical practice operations, patient scheduling and care coordination, clinic preparation, communications, and general office tasks. The position carries out duties with limited supervision and makes decisions and establishes work priorities for procedure-oriented operations.

Responsibilities

Provide administrative support to the orthopedic surgery practice.
Schedule follow-up patients and coordinate surgeries, including completing posting sheets and sending them to central posting.
Send surgical packets to patients and follow up with patients on care coordination.
Prepare patient charts for each clinic session according to physician-specific standards, maintaining relevant information in the Epic Electronic Medical Record, such as lab and test results, letters, memos, and related medical documents.
Obtain relevant clinical information from other providers.
Proactively review upcoming physician clinic schedules, identify potential issues, propose solutions, and fill vacant appointment slots.
Identify and triage requests for urgent appointments and take appropriate action to resolve issues.
Respond to ad hoc patient inquiries and requests in a timely, professional, and courteous manner, communicating relevant information to and from the physician.
Obtain and communicate patients’ personal health information in a legally compliant and highly confidential manner.
Schedule make-up clinic sessions as needed and coordinate exam-room availability with key stakeholders.
Complete filing, faxing, scanning, copying, phone answering, mail sorting, data entry, and other errands in a timely, accurate, and collegial manner.
Use email, electronic calendars, the Epic electronic medical record, and other clinical information systems and office support software.
Carry out duties with limited supervision and establish work priorities for procedure-oriented operations.