Office Coordinator Jobs

About The Position

Requirements

• Strong communication and customer service skills.
• Excellent organizational and follow-up abilities.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accuracy.
• Problem-solving skills and sound judgment.
• Ability to work collaboratively with field and office personnel.

Responsibilities

• Review approved estimates and communicate project details with customers.
• Convert estimates into sold work and accurately document project requirements.
• Verify estimate pricing and scope accuracy prior to scheduling.
• Coordinate project scheduling with customers and property representatives.
• Maintain consistent follow-up communication through phone and email.
• Schedule pre-work inspections and coordinate project planning activities.
• Obtain permits and arrange DigAlert notifications when required.
• Ensure all customer notices and project-related communications are completed.
• Work closely with Dispatch to coordinate field staffing and project timelines.
• Respond to a high volume of inbound and outbound customer calls.
• Evaluate customer requests and prioritize emergency service needs.
• Assist in identifying plumbing service needs and routing work appropriately.

Benefits

• Medical
• Vision
• Dental
• 401K plan + match
• Bonus program