Office and Facilities Services Coordinator

National Church Residences•Dublin, OH

9d•Onsite

About The Position

The Office and Facilities Services Coordinator supports daily corporate office operations to maintain a welcoming, organized, safe, and efficient workplace. The role provides office administration, employee and visitor support, vendor coordination, and facilities-related services. The position works in person Monday through Friday at National Church Residences’ Central Ohio corporate office and checks on a second local office once a week. Travel is rare. National Church Residences is a not-for-profit provider of affordable senior housing and related services. The organization has operated since 1961 and has more than 340 communities across 25 states. The coordinator supports employee workspace readiness, access management, office logistics, supplies and amenities, shipping and receiving, meetings and events, facilities services, vendor tracking, workplace upkeep, and responsive customer service. The position operates under general supervision and requires compliance with organizational policies, applicable laws, and annual education requirements, including compliance, privacy, security, and HIPAA training.

Requirements

High school diploma or GED.
Minimum of 3 years’ experience in office coordination, facilities support, hospitality, property management, or a similar role.
Excellent communication, comprehension, and interpersonal skills.
Ability to speak, read, write, and understand English and communicate effectively.
Working computer skills with basic professional software, including Microsoft Office and Windows, and ability to learn new software systems quickly.
Self-directed with excellent organizational skills and ability to manage concurrent tasks and assignments.
Basic maintenance and repair skills, including the ability to safely use general power tools and equipment.
Valid driver’s license and automobile insurance, and compliance with National Church Residences’ motor vehicle policy.

Responsibilities

Coordinate and support daily corporate office operations to maintain a professional, organized, safe, and efficient work environment.
Provide workplace support services, including employee workspace readiness, access management, office logistics, and general operational support.
Monitor inventory and coordinate procurement of office supplies, amenities, equipment, and other business resources.
Coordinate shipping, receiving, and distribution activities.
Support meetings, training sessions, and company events by coordinating space, materials, logistics, and workplace services.
Liaise with property management, contractors, and service providers to coordinate maintenance requests, repairs, inspections, and other building matters.
Maintain common areas, conference rooms, kitchens, storage spaces, and other shared work environments.
Track vendor services, purchases, invoices, and work completion in accordance with departmental processes.
Monitor workplace conditions; perform furniture assembly; coordinate office relocations and preparation; and perform general upkeep activities within the scope of the role.
Identify workplace, maintenance, safety, and operational concerns, escalating issues and coordinating resolutions as appropriate.
Provide responsive customer service and foster a welcoming environment for employees, visitors, vendors, and other stakeholders.
Complete annual education requirements, including compliance, privacy, security, and HIPAA training, and follow applicable organizational policies and laws.
Perform other duties as assigned in support of departmental and organizational objectives.

Benefits

Medical and prescription coverage with three plan options.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Supplemental life and AD&D coverage, accident insurance, hospital indemnity, and critical illness coverage.
Flexible Spending Accounts for dependent care and transportation and parking.
Well-being programs, including an enhanced Employee Assistance Program, tobacco cessation, and up to $1,000 per year in Well-Being Your Way rewards and reimbursements.
Retirement savings plan with immediate company funding at 3%, increasing up to 5% over time, and an additional company match up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and nine paid holidays.