Corporate Office and Facilities Coordinator

FINRA • Tysons, VA

2d • $35 - $64 • Onsite

About The Position

FINRA is hiring one Specialist in each of several office locations to support its hybrid workplace model and facilities operations. Under the general direction of a manager, the Corporate Office and Facilities Coordinator serves as a frontline resource for employees and visitors, coordinating workspace management and facilities services to support effective workplace experiences across assigned locations. The role is part of the Corporate Real Estate team and contributes to workplace efficiency and employee satisfaction.

The coordinator manages workspace reservations and booking issues, maintains conference and meeting spaces, processes facility service requests, and coordinates with contractors, building management, maintenance personnel, and internal staff. Additional duties include vendor documentation, procurement and invoice processing, relocation coordination, supply and asset tracking, facilities recordkeeping, compliance with established procedures, and reporting on workspace utilization and facility performance. The position requires routine independent work and appropriate escalation of complex issues, along with collaboration in support of FINRA’s mission.

The position requires full-time onsite presence at a FINRA office. Work outside normal business hours and 24-hour on-call availability are required, and some travel may be necessary. Physical tasks may include lifting, moving, and arranging materials weighing up to 35 pounds and bending, kneeling, or crawling to connect or disconnect tables, with or without reasonable accommodation.

Requirements

• Associate’s degree or higher in Business Administration, Facility Management, or a related field, or an equivalent combination of education and related experience.
• At least four years of experience in facilities coordination, administrative support, or customer service.
• Experience with reservation systems and facilities management software.
• Strong knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent organizational skills and attention to detail.
• Outstanding communication and customer service skills.
• Professional demeanor and ability to interact effectively with staff at all levels.
• Ability to lift, move, and arrange furniture, boxes, and other materials weighing up to 35 pounds, and to bend, kneel, and crawl as needed to connect and disconnect tables, with or without reasonable accommodation.
• Problem-solving skills and ability to make independent decisions within established guidelines and procedures.
• Ability to coordinate multiple priorities effectively in a professional environment.
• Full-time onsite presence at a FINRA office location.
• Ability to work outside normal business hours and remain on call 24 hours per day.
• Some travel may be required.
• Demonstrate FINRA’s values.

Nice To Haves

• Experience with procurement processes and vendor coordination.

Responsibilities

• Serve as the primary on-site resource for workplace operations, local real estate coordination, and employee experience.
• Manage the hotel reservation system and resolve workspace booking issues for assigned locations.
• Assist employees and visitors with space navigation and reservation issues, providing timely, professional customer service.
• Manage and maintain conference rooms and meeting spaces, ensuring they are organized, equipped, and ready for use.
• Process and coordinate facility service requests through the FM Interact system; liaise with contractors, building management, and internal staff to resolve issues.
• Support oversight of vendor maintenance activities and ensure compliance with FINRA procedures.
• Maintain vendor documentation, insurance certificates, and maintenance schedules.
• Process invoices and purchase requisitions and coordinate staff relocations.
• Manage regional supply inventory and ordering processes.
• Track equipment locations, serial numbers, and building-operation supplies; coordinate inventory management with maintenance personnel.
• Maintain organized facility records, work orders, and vendor documentation, and follow established facilities procedures and policies.
• Monitor and document workspace utilization and facility performance metrics; prepare status reports on facilities operations and system effectiveness.
• Work autonomously on routine tasks and escalate complex issues appropriately.
• Collaborate in person and virtually in support of FINRA’s mission of investor protection and market integrity.
• Support office and event setup, including moving and arranging furniture, boxes, and other materials.

Benefits

• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Accidental death and dismemberment insurance
• Supplemental life insurance
• Spouse/domestic partner and dependent life insurance
• Short- and long-term disability insurance
• Long-term care insurance
• Business travel accident insurance
• Legal insurance
• 401(k) plan with company match, with immediate participation and vesting
• Eligibility for an additional FINRA-funded retirement contribution
• Tuition reimbursement
• Commuter benefits
• Adoption assistance
• Backup family care
• Surrogacy benefits
• Employee assistance
• Wellness programs
• Discretionary bonus eligibility
• Overtime pay eligibility for non-exempt employees
• Paid time off starting at 15 days and increasing to up to 25 days with years of service
• Five personal days
• Nine sick days
• Two volunteer service days for full-time employees
• Military leave
• Jury duty leave
• Bereavement leave
• Voting and election official leave
• Care of a family member leave after 90 days of employment
• Childbirth and parental leave after 90 days of employment
• Nine paid holidays for full-time employees

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree