Clayton Homes Bilingual Office Coordinator - Tomball, TX

Clayton•Tomball, TX
•$18 - $23•Onsite

About The Position

Clayton is a values-driven home builder focused on attainable housing, sustainable practices, and providing a world-class experience for customers and team members. The Bilingual Office Coordinator supports the Home Center’s administrative operations, customer service, communication, and office management processes. The role requires English/Spanish bilingual skills, dependable teamwork, and the ability to manage multiple responsibilities in a sedentary office environment. The position is based in Tomball, Texas, and offers an hourly wage of $18.00–$23.00 depending on experience.

Requirements

  • Bilingual in English and Spanish.
  • Proficient in Microsoft Word, Excel, and Outlook Express.
  • Able to multitask and adapt to changes with ease.
  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • High school diploma or equivalent.
  • Professional demeanor and appearance.
  • Able to comply with all company policies and procedures.
  • Reliable and dependable.
  • Able to work effectively and efficiently in a team environment.
  • Cooperative and collaborative, and willing to assist with miscellaneous duties as required.
  • Able to operate in a sedentary environment and independently use a computer, phone, copier, and other office machinery.
  • Occasionally able to move furniture or décor and complete light cleaning.

Nice To Haves

  • Prior experience is a plus.

Responsibilities

  • Assemble, update, and maintain customer files for Home Center processes and compliance, following record-retention policies.
  • Assist Home Center team members in working with Home Office liaisons on sales, marketing, human resources, and other business processes.
  • May prepare sales packages, complete parts orders and billback requests for manufacturer payments on covered items, and schedule contractor service.
  • Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
  • Serve as a communication point of contact between departments or individuals, relaying messages and supporting effective communication.
  • Assist clients, visitors, and employees and help provide a positive experience.
  • Answer general customer questions and route phone calls and messages accurately and promptly.
  • May assist with office compliance and internal audit preparation.
  • Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
  • Operate and perform Office Coordinator tasks in Vantage, SES Pro, and My Home Service.
  • Manage multiple responsibilities and time-sensitive tasks while maintaining accurate, complete, and high-quality work.
  • Identify priorities and develop action plans; adapt to changing circumstances and maintain composure under pressure.
  • Operate a computer, phone, copier, and other office machinery; occasionally move furniture or décor and perform light cleaning.

Benefits

  • Flexible health, dental, and vision benefits package for full-time team members.
  • Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for team members to volunteer through the Clayton Impact program.
  • Physical, nutritional, social, financial, spiritual, and occupational wellness programs.
  • Home Centers are closed on Sundays.
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