Clayton Homes Office Coordinator - Channelview, TX

Clayton Homes • Channelview, TX

4d

About The Position

Clayton is a values-driven single-family home builder focused on attainable housing, sustainable practices, and creating a world-class experience for customers and team members. The Office Coordinator supports Home Center operations by maintaining customer records, assisting with business processes, communicating with customers and staff, and helping organize office activities. The role may also support sales packages, parts orders, service scheduling, invoice collection, contractor payments, and bank deposits. Home Centers are closed on Sundays.

Requirements

• Proficiency in Microsoft Word, Excel, and Outlook Express.
• Ability to multitask and adapt to changes with ease.
• Strong written and verbal communication skills.
• Strong customer service skills.
• High school diploma or equivalent.
• Professional demeanor and appearance.
• Ability to comply with company policies and procedures.
• Reliability and dependability.
• Ability to work effectively and efficiently in a team environment.
• Cooperative and collaborative approach, with willingness to assist with miscellaneous duties as required.
• Ability to operate in a sedentary environment and independently operate office equipment.

Nice To Haves

• Relevant experience is a plus.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance, adhering to record-retention policies.
• Help Home Center team members work with Home Office liaisons on sales, marketing, human resources, and other business processes.
• May prepare sales packages, complete parts orders and billback requests for covered items, and schedule contractor service.
• Prepare letters, promotional flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a communication point of contact among departments and individuals, relaying messages and supporting effective communication.
• Assist clients, visitors, and employees, helping provide a positive experience.
• Answer general customer questions and route phone calls and messages accurately and promptly.
• May assist with office compliance and internal audit preparation.
• Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
• Operate and perform tasks associated with the Office Coordinator role in Vantage, including Vantage tasks, SES Pro, and My Home Service.
• Operate a computer, phone, copier, and other office machinery; occasionally move furniture or décor and perform light cleaning.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off.
• Paid holidays.
• Paid time for volunteering through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED