Clayton Homes Bilingual Office Coordinator - Tomball, TX

Clayton Homes • Tomball, TX

3d • Onsite

About The Position

Clayton Homes is seeking a bilingual Office Coordinator for its Tomball, Texas Home Center. The role provides administrative, communication, and organizational support to the Home Center team and customers. The coordinator maintains customer files and records, helps team members work with Home Office liaisons, and may assist with sales packages, parts orders, manufacturer billback requests, contractor service scheduling, invoices, contractor payments, and bank deposits. The role also supports promotions and correspondence, routes calls and messages, assists visitors and customers, and may help prepare for compliance reviews and internal audits. The position requires English/Spanish bilingual ability, office software proficiency, strong customer service and communication skills, and the ability to manage changing priorities in a collaborative team environment. It operates in a sedentary office environment, with occasional movement of furniture décor and light cleaning. The position is full-time and pays $18.00–$23.00 per hour, depending on experience. Home Centers are closed on Sundays.

Requirements

• Bilingual in English and Spanish.
• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multitask and adapt to changes with ease.
• Strong written and verbal communication skills.
• Strong customer service skills.
• High school diploma or equivalent.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Reliable and dependable.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, willing and eager to work in a team environment and assist with miscellaneous duties as required.
• Able to operate in a sedentary environment and independently operate a computer, phone, copier, and other office machinery.
• Able to occasionally move furniture décor and complete light cleaning.

Nice To Haves

• Experience is a plus.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance, following record-retention policies.
• Assist Home Center team members in working with Home Office liaisons on sales, marketing, human resources, and other business processes.
• May assist in preparing sales packages, completing parts orders and billback requests for manufacturer payments on covered items, and scheduling contractor service.
• Prepare letters, promotional flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a communication point of contact between departments or individuals, relaying messages and supporting effective communication.
• Assist clients, visitors, and employees and help provide a positive experience.
• Answer general customer questions and route phone calls and messages accurately and promptly.
• May assist with office compliance and internal audit preparation.
• Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
• Operate and perform Office Coordinator tasks in Vantage, including Vantage tasks, SES Pro, and My Home Service.
• Occasionally move furniture décor and complete light cleaning.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) programs with investment options and company matching after one year for full-time and part-time team members.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off.
• Paid holidays.
• Paid time for volunteering through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED