Clayton Homes Office Coordinator - Channelview, TX

Clayton • Channelview, TX

5d • $18 - $20

About The Position

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices, and creating a world-class experience for customers and team members. The Office Coordinator supports Home Center operations through administrative work, communication, office organization, and customer assistance. The role helps maintain customer records and compliance, assists team members with business processes, and may support sales packages, parts orders, payment requests, and contractor service scheduling.

The Office Coordinator also serves as a communication point between departments and individuals, helps customers and visitors, and supports the Home Center Manager with correspondence, invoices, contractor payments, bank deposits, and audit preparation. The position may use Vantage, SES Pro, and My Home Service.

This role requires strong organization, accuracy, adaptability, customer service, and teamwork. It is performed in a sedentary office environment and involves operating computers, phones, copiers, and other office machinery, with occasional light cleaning and moving furniture décor. The hourly wage is $18.00–$20.00, depending on experience.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multitask and adapt to changes with ease.
• Strong written and verbal communication skills.
• Strong customer service skills.
• High school diploma or equivalent.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Reliable and dependable.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, and willing to assist with miscellaneous duties as required.
• Able to operate in a sedentary environment and independently operate a computer, phone, copier, and other office machinery.
• Able to occasionally move furniture décor and complete light cleaning.

Nice To Haves

• Experience is a plus.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance, following record retention policies.
• Assist Home Center team members in working with Home Office liaisons on sales, marketing, human resources, and other business processes.
• May help prepare sales packages, complete parts orders and billback requests for covered items, and schedule contractor service.
• Prepare letters, promotional flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between departments or individuals, relaying messages and supporting effective communication.
• Assist clients, visitors, and employees by answering questions and helping ensure a positive experience.
• Answer general customer questions and route phone calls and messages accurately and promptly.
• May assist with office compliance and internal audit preparation.
• Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
• Perform Office Coordinator tasks in Vantage, SES Pro, and My Home Service.
• Operate office machinery and, occasionally, move furniture décor and complete light cleaning.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off.
• Paid holidays.
• Paid time for team members to volunteer through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
• Home Centers are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED