About The Position

The Retail Home Consultant creates a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process. The role involves building customer relationships, presenting display homes, following up with prospective buyers, setting appointments, and contributing to the merchandising and day-to-day operation of the home center. The position offers a $50,000 base salary plus a commission plan, with career and earning potential. Clayton is a values-driven home builder focused on attainable housing, sustainable practices, and customer and team-member experience. Its vertically integrated business serves customers through home building, selling, financing, and insurance. The role requires working the required schedule, including Saturdays. Home centers are closed Sundays. Team members may move and lift furniture and promotional items weighing up to 75 pounds, and must be able to walk the lot and show homes throughout all seasons.

Requirements

  • At least 6 months of relationship-driven business-to-consumer sales experience is preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements that apply to manufactured-home sales.
  • Strong verbal communication skills.
  • Ability to contribute to a team environment.
  • Strong organizational and time-management skills.
  • Ability to work the required schedule, including Saturdays.
  • Professional demeanor and appearance.
  • Ability to walk the lot and show homes throughout all seasons.
  • Ability to move and lift furniture, promotional items, and similar items weighing up to 75 pounds.
  • Subject to criminal background check and drug screening.

Nice To Haves

  • At least 6 months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Protect Clayton's brand and assets by maintaining integrity throughout the sales process.
  • Develop expertise in finance and mortgage concepts, products, sales skills, presentations, and the local market.
  • Maintain customer files and follow up promptly with prospective buyers using the company CRM system.
  • Assist the manager with selecting inventory, decorating model homes, and maintaining home appearance.
  • Develop and execute a strategic sales and marketing plan to increase home-center traffic.
  • Present display homes and demonstrate their features and benefits to prospective buyers.
  • Set home-center appointments using the prospect database and by converting advertising calls and web leads.
  • Participate in sales meetings, training opportunities, and other company-sponsored functions.
  • Work collaboratively with the team and assist with miscellaneous duties as required.
  • Help customers identify a floor plan, select options, and coordinate the construction process.

Benefits

  • Flexible health, dental, and vision benefits package for full-time team members.
  • Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time to volunteer through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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