Office Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• One to three years of related experience.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Leadership ability, including leading, coaching, motivating, and managing conflict.
• Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills; effective collaboration and teamwork.
• Business acumen, accountability, and drive for results; sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• Full-time Assistant Store Managers must be able to perform External Key Carrier duties, including opening and closing responsibilities.
• May be required to consent to periodic comprehensive third-party background checks.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field preferred.
• Retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure Office Depot selling techniques and sales training are executed across the store.
• Help train and develop associates and foster a sales-focused environment.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently according to procedures, deadlines, and visual merchandising standards.
• Identify process-improvement opportunities and implement plans to reduce waste and inefficiencies.
• Assist the General Manager in guiding and coaching associates to improve performance.
• Contribute to increased sales and profitability through initiatives focused on conversion, Average Order Value (AOV), and customer satisfaction.
• Guide, direct, and provide ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and the holistic service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Provide the General Manager with input on associate performance, certifications, and competencies, exercising independent judgment.
• Maintain building and associate safety and security when other managers are absent.
• Perform store opening and closing duties, including activating and deactivating the alarm system, cash handling, and daily store balancing.
• Ensure regular loss-prevention compliance and fulfill responsibilities associated with External Key Carrier designation.
• Perform other responsibilities as deemed necessary.

Benefits

• Competitive salaries.
• Benefits package that includes a 401(k).
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.