Medical Secretary Jobs

About The Position

Requirements

• High school diploma or GED.
• 0–1 years of related work experience.
• Demonstrate Medical Assistant competencies within one year of hire.
• Basic computer familiarity and ability to navigate web-based applications.
• Ability to provide patient care to neonatal, youth, young adult, middle-aged, and elderly age groups.
• Ability to meet the role's physical demands, including frequent sitting, walking, standing, bending, twisting, grasping, fine manipulation, pushing, pulling, keyboard use, reaching, and lifting or carrying items.
• Ability to work with close attention to tasks and use judgment to respond to events several times a week.
• Ability to work with required protective equipment and potential exposure to infectious diseases, airborne pathogens, and bloodborne pathogens.

Nice To Haves

• Bachelor's degree in Health Science.
• Medical Assistant certificate or license.
• Certified Nursing Assistant registration.
• EMT Basic certificate or license.
• Phlebotomy certificate.
• Certified Medical Assistant competencies.
• Ability to make decisions using instructions, standard practices, and established procedures.
• Ability to address routine problems by following directions and procedures and identify process improvements.
• Ability to follow general instructions and procedures, with work monitored by a supervisor or manager.
• Clear and effective written communication in English.
• Ability to comprehend and converse in English with staff, patients, families, and external customers.
• Working knowledge of standard concepts, practices, procedures, and policies.
• Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
• Ability to provide professional, respectful, service-oriented customer service and remain calm in stressful situations.

Responsibilities

• Develop empathetic, long-term relationships with patients, families, and colleagues and contribute to patient, practice, and organizational goals through care team coordination.
• Help patients throughout their visits by supporting timely patient flow, communicating delays, discussing visit reasons, updating medication and allergy lists, reviewing screening questions, and liaising between patients and practice staff.
• Communicate clearly with patients and the care team, including handing off relevant visit information to providers.
• Under proper supervision, perform medical assisting duties such as taking vital signs, height, and weight; performing EKGs and point-of-care testing; phlebotomy; administering immunizations if certified; and assisting with routine procedures.
• Support population health goals through outreach, health coaching, monitoring practice activity, identifying patients with health maintenance or chronic disease management needs, and assisting with data gathering.
• Monitor, order, and maintain medical equipment and supplies; ensure items are clean, sterilized, stocked, and within expiration dates; follow control standards; and maintain unobstructed patient access.
• Use the EHR to queue prescription renewals, add medications for provider review, enter or scribe clinician-directed orders, and accurately document completed visit tasks for billing.
• Schedule diagnostic and laboratory tests and verify patient insurance, prior authorizations, referrals, and pre-certifications.
• Identify OSHA compliance issues, follow patient-safety practices, promptly report adverse events and near misses, and use Patient Health Information only for treatment, payment, and operations.