Medical Secretary MRMC - Pulmonary Function Lab - 32 hrs Days

UMass Memorial Health•Milford, MA

22d•$17 - $31

About The Position

This position provides secretarial and administrative support for an assigned medical office, clinic, or patient exam/testing area. It requires basic knowledge of medical office procedures and a full range of medical secretarial skills. The role interfaces with medical and administrative staff, patients, and visitors. The position is listed for the Pulmonary Function Lab at MRMC. The posting states Monday through Friday, 0700–1530, and identifies the role as a 32-hour-days position in its title; the schedule details also list 40 hours. Compensation is prorated for part-time or reduced schedules based on scheduled weekly hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed by the Recruitment Team during the interview process.

Requirements

High school diploma or equivalent.
Specialized medical secretarial or medical office training.
At least one year of medical secretarial or administrative support experience.
Proficiency in Microsoft Office applications.
Knowledge of medical office practices and medical terminology.
Good customer service and communication skills.
Ability to use a computer-based patient scheduling, records, and billing system.
Strong attention to detail.
Ability to read, write, and speak clearly in English.
Current state driver’s license if working in an off-site office where driving to pick up and deliver records is required.
An equivalent combination of education and experience that provides proficiency in the responsibilities may be substituted for the listed requirements, unless certification, licensure, or registration is required.

Responsibilities

Greet patients and visitors, answer phone calls promptly, provide information, and refer matters to the appropriate resource.
Register patients for each visit using a computer-based patient registration and scheduling system; obtain required paperwork, collect co-payments, maintain records, and make the daily cash deposit.
Obtain and verify current patient demographic and insurance information and enter it into a computer-based system.
Schedule new and recurring patient visits; record daily schedules and charge-code information in the patient scheduling and billing system; contact patients to fill schedule vacancies; make appointment reminder calls; and follow up with patients who do not attend, cancel, or are bumped.
Set up medical records for new patients and treatments, ensure records are complete before the initial visit, maintain orderly records, close out records at the end of treatment, and coordinate retrieval of medical records.