Medical Secretary Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a medical office or healthcare setting (listed as required in one qualifications section of the posting).
• Proficiency in Microsoft Office Suite.
• Proficiency with electronic health record (EHR) systems (listed as required in one qualifications section of the posting).
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Completion of a medical secretary, medical assistant, or related vocational training program.
• Previous administrative support experience in an academic medical office.
• Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
• One year of experience in a medical office or healthcare setting is listed as preferred in another qualifications section of the posting.
• Proficiency in electronic health record (EHR) systems is listed as preferred in another qualifications section of the posting.

Responsibilities

• Schedule and coordinate inpatient and outpatient visits, procedures, and diagnostic testing with patients, caregivers, and ancillary services.
• Register patients, verify insurance coverage and eligibility, secure referrals or authorizations, and assist with new-patient intake.
• Identify urgent patient-care needs and escalate them to providers or clinical staff as appropriate.
• Answer and screen phone calls, respond to routine inquiries, and route messages to appropriate caregivers.
• Greet patients and visitors, determine their needs, explain procedures and policies, and provide courteous service.
• Act as a liaison between patients, families, and caregivers to support timely communication.
• Escort patients to examination rooms and chaperone examinations when required.
• Transcribe medical reports and produce correspondence, reports, memos, and other documents.
• Proofread and edit materials, and prepare standard letters and forms for review.
• Prepare, update, and maintain patient charts, records, and documentation in accordance with organizational standards and HIPAA requirements.
• Arrange and coordinate meetings, prepare and distribute agendas, and record and distribute minutes.
• Make travel arrangements for conferences, meetings, and other events.
• As assigned, coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and documentation.
• Collect patient copayments, process payments, and maintain daily deposit records.
• Enter on-site charges for submission to billing.
• Prepare and process routine administrative paperwork, including expense and purchase requisitions and timesheets.
• Maintain confidential medical and administrative files and coordinate record retrieval as needed.
• Monitor office supply inventory and ensure basic maintenance of office equipment.
• Depending on assigned duties, coordinate office operations and staff activities, train and mentor administrative personnel, and manage complex scheduling and program support.

Benefits

• A signing bonus may be available; eligibility is confirmed during the interview process.