Unit Secretary-Inpatient-ECH: U1300 Medical Acute

Loma Linda • Loma Linda, CA

2d • $25 - $26

About The Position

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse and performs secretarial and receptionist duties that contribute to the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public upon arrival, recognizes potentially dangerous situations involving visitors, patients, and families, and takes appropriate action. It also helps facilitate optimal patient flow and coordinates diagnostic testing as ordered by a physician or nurse practitioner.

The Unit Secretary maintains supplies, equipment, and forms, and uses interpersonal skills to support customer service, safety, and professionalism. The position contributes to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population, and performs other duties as needed. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Requirements

• High school diploma or GED required.
• Basic knowledge of medical terminology, HIPAA, and patient rights required.
• Ability to read, write legibly, and speak in English.
• Ability to communicate positively, effectively, and professionally with others.
• Ability to use the computer, printer, and software programs necessary for the position.
• Ability to operate and troubleshoot equipment required for the position.
• Ability to perform unit secretarial and clerical activities as needed.
• Ability to follow policies assertively and consistently, accept and follow directions, and work calmly and courteously under pressure.
• Ability to perform basic math functions, manage multiple assignments, and organize and prioritize workload.
• Ability to collaborate with the nurse in charge to problem solve, recall information accurately, pay close attention to detail, and function within scope of practice.
• Ability to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify and distinguish workplace sounds, and see adequately to read computer screens, medical records, and written documents necessary to the position.
• Basic Life Support (BLS) certification through the American Heart Association as required in the Department Plan for Providing Care; may be obtained during orientation.
• Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

• Minimum one year of unit secretary experience.
• Completion of one year of college or a minimum of one year of experience in the medical field.
• Ability to speak Spanish.

Responsibilities

• Perform secretarial and receptionist duties that contribute to the smooth operation of the assigned unit or department.
• Greet and screen the public upon arrival to the unit or department.
• Recognize potentially dangerous situations involving visitors, patients, and families and take appropriate action.
• Assist with facilitating optimal patient flow.
• Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
• Maintain supplies, equipment, and forms.
• Use interpersonal skills to maximize customer service, safety, and professionalism.
• Contribute to a work environment of caring and cooperation among a culturally diverse workforce and patient and visitor population.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED