Secretary, Unit

AHMC Healthcare•Whittier, CA

6d•$23 - $25

About The Position

The Unit Secretary reports to the Nursing Unit Director and receives assignment and direction from the Charge Nurse or Registered Nurse. The position assists with planning, implementing, and evaluating activities at the nursing station through clerical, receptionist, and/or cardiac monitoring duties, and helps maintain the nursing unit’s physical environment. The Unit Secretary supports the hospital mission and vision, with an emphasis on customer relations, and applies knowledge of patients’ ages and spiritual and cultural diversity to unit communication and organization. This is a non-licensed position. Training and skills enable the Unit Secretary to interpret basic cardiac rhythms and recognize and alert the RN to significant rhythm changes or common dysrhythmias. The position contributes to safe, quality care and positive patient outcomes.

Requirements

High school graduate or equivalent.
BLS certification.
One year of experience in an acute care setting is preferred.

Nice To Haves

One year of experience in an acute care setting.
Completion of a medical terminology course.

Responsibilities

Accurately transcribe physician orders in a timely manner.
Ensure the complete medical record is sent to H.I.M. after patient discharge.
Receive, document, and appropriately follow through on telephone inquiries.
File chart forms, duplicate medical records as needed, order supplies, and initiate follow-through with maintenance requests.
Complete order requisitions.
Accurately complete all charges for observation patients.
Conduct interactions professionally and consistently use appropriate phone protocol.
Contribute to the team effort by assisting coworkers when needed or requested and offering constructive suggestions.
Maintain a cheerful and positive attitude and respond promptly and pleasantly to inquiries.
Maintain a quiet work environment in the nursing station.
Strive to understand, anticipate, and meet the needs, expectations, and satisfaction levels of patients and other customers.
Be aware of and participate in unit performance improvement activities.
Demonstrate initiative, follow hospital and department policies, and support the team concept.
Participate in group projects and staff meetings, offering suggestions to improve the work environment and productivity.
Communicate with the supervisor about problems with equipment, supplies, or procedures, and request assistance as appropriate.
Maintain confidentiality and work to resolve problems as they arise.
Project a positive professional image through appearance and behavior.
Attend 75% of staff meetings or read and initial the minutes.
Complete assigned work within the shift and comply with the time and attendance policy.
Maintain a clean and neat work environment.
Complete annual safety and ethics updates and general and departmental orientation within established time frames.
Attend 75% of in-service programs.
Be willing and able to perform additional duties and responsibilities in different areas of the department as needed.