Medical Secretary

Atlanta Womens Healthcare•Atlanta, GA

About The Position

Atlanta Women’s Healthcare Specialists is seeking a friendly, organized, and patient-focused Medical Secretary to join its front office team. The role supports daily office operations by answering phones, scheduling appointments, checking patients in and out, verifying insurance, and handling patient messages, records, and documentation. Cross-training in other front office functions may be required. The position requires professional and confidential handling of patient information, accurate maintenance of records in the EMR, and courteous service to patients and staff. The role involves prolonged periods sitting or standing at a desk and working at a computer, operating office machinery, and occasionally lifting and transporting items weighing up to 25 pounds over short distances. The employer requires a COVID-19 vaccine and conducts pre-employment drug screening and background checks. Atlanta Women’s Healthcare Specialists is an Equal Opportunity Employer and participates in E-Verify.

Requirements

High School Diploma or GED required.
Customer service experience required.
Knowledge of medical office procedures and medical terminology.
Proficiency with EMR systems and Microsoft Office.
Strong written and verbal communication skills.
Ability to maintain confidentiality and professionalism.
Strong organizational, problem-solving, and time-management skills.
Ability to work independently and as part of a team.
Ability to multitask and work in a fast-paced environment.
Professional, organized, and detail-oriented.
COVID-19 vaccine required.
Must be able to remain stationary for prolonged periods; frequently operates a computer and office machinery; must be able to lift and transport up to 25 pounds short distances.

Nice To Haves

Experience in OB/GYN or women’s health strongly preferred.
Epic EMR experience preferred.
Associate degree preferred.
Previous experience with scheduling, insurance verification, and patient communications preferred.

Responsibilities

Answer and route incoming phone calls.
Schedule, confirm, and reschedule patient appointments.
Check patients out and schedule follow-up visits.
Verify insurance coverage as assigned.
Manage patient messages, records, and documentation.
Maintain accurate patient information in the EMR.
Assist with administrative and clerical tasks as needed.
Support medical records and other front office functions through cross-training.
Provide exceptional customer service to patients and staff.
Perform other duties as assigned.