Medical Secretary
Brown Medicine•Smithfield, NC
•$18 - $30•Onsite
About The Position
Assist physicians in providing high-quality patient care while providing strong customer service to patients and the practice. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate.
Requirements
- High school diploma.
- Basic computer skills and knowledge of medical terminology.
- Strong organizational skills.
- Excellent communication and customer service skills, with sensitivity to the needs of patients and families.
- Six months of experience in a medical office.
Responsibilities
- Answer phones, schedule appointments, check patients in and out, and coordinate specialist appointments.
- Collect patient balances, copays, and credit card payments at the time of service.
- Review lists of patients who need appointments and call to schedule them when due.
- Verify each patient’s demographics and insurance carrier information.
- Assist patients with kiosk sign-in.
- Comply with OSHA and DOH standards.
- Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
- Follow Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical, and financial information.
- Provide superior customer service and outstanding patient care.
- Attend meetings and workshops related to the position and office workflows.
- Perform other miscellaneous job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
