Medical Secretary

Atlanta Women's Healthcare Specialists•Atlanta, GA

11h

About The Position

Atlanta Women’s Healthcare Specialists is seeking a friendly, organized, and patient-focused Medical Secretary for its front office team. The role supports daily office operations by answering phones, scheduling appointments, checking patients in and out, verifying insurance, managing patient communications and records, and providing administrative and clerical support. Cross-training in other front office functions may be required. The position has no supervisory responsibilities and reports to the Front Office Team Lead and Practice Administrator.

Requirements

High school diploma or GED.
Customer service experience.
Knowledge of medical office procedures and medical terminology.
Proficiency with EMR systems and Microsoft Office.
Strong written and verbal communication skills.
Ability to maintain confidentiality and professionalism.
Strong organizational, problem-solving, and time-management skills.
Ability to work independently and as part of a team.
Ability to remain stationary for prolonged periods while sitting or standing at a desk and working on a computer.
Ability to lift and transport up to 25 pounds over short distances.

Nice To Haves

Experience in OB/GYN or women’s health.
Epic EMR experience.
Associate degree.
Previous experience with scheduling, insurance verification, and patient communications.

Responsibilities

Answer and route incoming phone calls.
Schedule, confirm, and reschedule patient appointments.
Check patients out and schedule follow-up visits.
Verify insurance coverage as assigned.
Manage patient messages, records, and documentation.
Maintain accurate patient information in the EMR.
Assist with administrative and clerical tasks as needed.
Support medical records and other front office functions through cross-training.
Provide exceptional customer service to patients and staff.
Perform other duties as assigned.