Medical Secretary

WAYNE MEMORIAL COMMUNITY HEALTH CENTERS•Honesdale, PA

About The Position

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at its Together for Health Dental Center in Honesdale, Pennsylvania. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office. WMCHC’s mission is to create and sustain healthy rural communities by providing accessible, high-quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.

Requirements

Effective communication skills.
Basic mathematics and typing skills.
Medical terminology knowledge.
Word processing skills.

Nice To Haves

Prior secretarial or administrative experience and/or education.

Responsibilities

Greet customers in person and handle inbound and outbound phone calls.
Assist patients by creating a safe environment.
Schedule visits and document appointment details accurately and appropriately.
Review and capture patients’ insurance cards, driver’s licenses, and other applicable information in accordance with procedures; complete patient registration and appropriate consents.
Complete registration and annual forms.
Handle documentation and patient records in the Electronic Health Record (EHR) system.
Report patients’ questions and care-related matters to appropriate clinical team members.
Schedule follow-up appointments and complete return orders.
Facilitate appointment scheduling with other providers, including testing facilities, hospitals, and specialists.
Monitor and coordinate daily schedules, verify appointments, contact patients, and fill scheduling gaps.
Scan reports, records, and other documents into patients’ charts appropriately and confidentially.
Maintain the petty cash log and ensure logs are delivered to the billing department as directed.
Maintain familiarity with financial assistance programs, as applicable.
Check correspondence and messages daily.
Perform other duties as assigned.