Medical Secretary-Endocrinology-Stoneham
About The Position
The Medical Secretary is a frontline representative of BILH Specialty Care and helps create a positive patient experience. This dynamic clerical role serves as the first impression of the office and supports patients in receiving the right care at the right time. The position performs a variety of administrative tasks, including phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls. The schedule is Monday, Tuesday, and Thursday from 8:00 a.m. to 5:00 p.m.; Wednesday from 8:00 a.m. to 7:00 p.m.; and Friday from 8:00 a.m. to 12:00 p.m. The base hourly pay range is $20.00–$26.92. Staff must be vaccinated against influenza as a condition of employment.
Requirements
- High school degree or GED.
- At least one year of experience in a high-volume, customer service-related position.
- Strong customer service skills.
- Strong PC skills.
- Effective written and verbal communication skills.
- Ability to multitask.
- Influenza vaccination is required as a condition of employment.
Responsibilities
- Represent BILH Specialty Care in interactions with patients and staff, maintaining high standards of customer service.
- Handle patient phone interactions.
- Register patients.
- Schedule appointments.
- Collect co-pays and handle billing.
- Make appointment confirmation calls.
- Help ensure patients can receive appropriate care in a timely manner.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
