Medical Assistant Jobs in The Woodlands, TX

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Medical Assistant

Renown Health•Reno, NV

About The Position

The Medical Assistant assists providers with front- and back-office procedures and serves as a liaison between providers and patients, ensuring patient questions and concerns are addressed by the appropriate provider. The role may float to various sites within the health system. In Medical Home practices, the Medical Assistant works alongside providers, nurses, and other care-team members, contributing to rooming, medication review, goal setting, patient education, test-result tracking and coordination, overdue health-maintenance reminders, and patient-centered care. Back-office duties include escorting patients to examination rooms, taking vital signs, maintaining room stock, documenting patient communications, preparing lab specimens, completing referral forms and obtaining authorizations, scheduling tests, handling and documenting phone calls, and administering treatments and medications under provider orders and established policies. The role requires professional and diplomatic interactions with patients of all ages, families, physicians, office staff, and other healthcare providers, as well as accurate collection of demographic, clinical, and financial information. The Medical Assistant must keep current with applicable standards and support compliance with regulatory and reimbursement requirements. For Departments 530244, 515284, and 515322 only, the position also includes orthopedic casting, splinting, and bracing work. This includes applying, fitting, adjusting, trimming, splitting, and removing casts, splints, and braces; providing related documentation and patient education; instructing patients on cast care and mobilization aids; maintaining tools, equipment, and supplies; setting up fluoroscopy for provider use; contacting vendors; coordinating patient workups; and assisting physicians in operating rooms, inpatient units, and the emergency room as needed. The position provides patient care. Challenges include evolving techniques, paperwork, changing department and hospital policies, increased patient information, and staffing fluctuations. The incumbent must provide care appropriate to the physical, motor/sensor, psychosocial, and safety needs of the age groups served and meet applicable departmental competency standards.

Requirements

  • Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
  • Current State of Nevada license for Office Laboratory Assistant or Certified Laboratory Assistant, or an application submitted within 90 days of employment, except for the listed excluded departments. Failure to apply for and/or receive the license within 90 days will result in discharge.
  • BLS certification from the American Heart Association within 90 days of hire.
  • Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
  • Ability to use a computer for online learning requirements, job-specific competencies, online forms and policies, and benefits enrollment.
  • Some positions require DOT and Non-DOT drug-testing certifications; employees have 90 days from hire to obtain and maintain the required certification.

Nice To Haves

  • Multi-physician office practice experience is highly preferred.
  • CMA, RMA, CCMA, NCMA, NRCMA, EMT 1, or completion of an externship with leadership approval is preferred.
  • Ability to obtain and maintain one of the listed medical assistant or emergency medical technician certifications is preferred.

Responsibilities

  • Assist providers with front- and back-office procedures.
  • Act as a liaison between providers and patients and ensure patient questions or concerns are addressed by the appropriate provider.
  • Float to various sites within the health system as needed.
  • Work with Medical Home care teams on rooming, medication review, goal setting, patient education, test-result tracking and coordination, overdue health-maintenance reminders, and patient-centered care.
  • Escort patients from the waiting room to examination rooms promptly.
  • Take vital signs according to guidelines.
  • Maintain examination-room stock and prepare rooms for patient care.
  • Document patient communications and file phone-call records in patient charts as part of the permanent record.
  • Prepare lab specimens for processing.
  • Complete referral forms, obtain referral authorizations, and maintain related records.
  • Schedule patients for tests.
  • Place and receive phone calls in order of importance.
  • Administer treatments and medications according to provider orders and established policies.
  • Collect demographic, clinical, and financial information accurately in person or by telephone.
  • Keep current with applicable standards and support compliance with federal, state, and local regulatory requirements, including third-party reimbursement requirements.
  • For Departments 530244, 515284, and 515322 only: apply casts and splints as directed, fit casts, splints, and braces, trim or split casts, remove casts as required, and adjust braces to physician specifications.
  • For Departments 530244, 515284, and 515322 only: document casting and bracing care, educate patients on cast, splint, and brace care, and fit and instruct patients on crutches and other mobilization aids.
  • For Departments 530244, 515284, and 515322 only: stock examination rooms, inventory specialty items, reorder supplies, maintain tools and equipment, set up fluoroscopy machines for provider use, contact vendors about brace orders, coordinate patient workups, and complete forms before physician review.
  • For Departments 530244, 515284, and 515322 only: assist physicians with casts, splints, and braces in operating rooms, inpatient units, and the emergency room as needed; modify or split casts and instruct patients on related care.

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