Medical Assistant

Renown Health•Reno, NV

12d

About The Position

The Medical Assistant assists providers with front- and back-office procedures and serves as a liaison between providers and patients, ensuring patient questions and concerns are addressed by the appropriate provider. The position may float to different sites within the health system. In Medical Home practices, the Medical Assistant works alongside providers, nurses, and other care-team members and contributes to rooming, medication review, goal setting, patient education, test-result tracking and coordination, overdue health-maintenance reminders, and patient-centered care. Back-office duties include escorting patients to examination rooms, taking vital signs, maintaining room supplies, documenting patient communications, preparing lab specimens, completing referral paperwork and obtaining authorizations, scheduling tests, handling and documenting telephone calls, and administering treatments and medications as ordered and in accordance with policy. The role requires professional and diplomatic communication with patients, families, physicians, office staff, and other healthcare providers, as well as accurate collection of demographic, clinical, and financial information. The incumbent must stay current with applicable standards and comply with federal, state, and local regulations, including third-party reimbursement requirements. For Departments 530244, 515284, and 515322 only, the role includes technical orthopedic bracing and casting work. This includes applying, fitting, adjusting, modifying, trimming, splitting, and removing casts, splints, and braces as directed; documenting care and educating patients; fitting and instructing patients on crutches and other mobility aids; preparing and stocking rooms; maintaining equipment; setting up fluoroscopy equipment for provider use; coordinating brace orders and patient workups; and completing forms for physician review. The Medical Assistant may also assist physicians with casts, splints, and braces in operating rooms, inpatient units, and emergency rooms. This position provides patient care and requires age-appropriate knowledge and skills, including attention to physical, motor/sensory, psychosocial, and safety needs.

Requirements

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
Current State of Nevada Office Laboratory Assistant or Certified Laboratory Assistant license, or submission of a license application within 90 days of employment, except for the listed excluded departments. Failure to apply for and/or receive the license within 90 days will result in discharge.
BLS certification from the American Heart Association within 90 days of hire.
Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Ability to use a computer to complete online learning requirements, access online forms and policies, and complete online benefits enrollment.
For positions requiring it, obtain and maintain DOT and Non-DOT drug testing certifications within 90 days of hire.
Demonstrate knowledge and skills necessary to provide care appropriate to the age of patients served, including physical, motor/sensory, psychosocial, and safety needs.

Nice To Haves

Multi-physician office practice experience is highly preferred.
CMA, RMA, CCMA, NCMA, NRCMA, EMT 1, or completion of an externship with leadership approval is preferred.
Ability to obtain and maintain a medical assistant or EMT certification, including CCMA (NHA), CMAC (AMCA), CMA (AAMA), National Certified Medical Assistant (NCCT), NRCMA (NAHP), RMA (AMT or AAH), NREMT, or State of Nevada EMT certification.

Responsibilities

Assist providers with front- and back-office procedures.
Serve as a liaison between providers and patients and ensure patient questions or concerns are addressed by the appropriate provider.
Float to various sites within the health system as needed.
In Medical Home practices, participate in the patient care team and assist with rooming, medication review, goal setting, patient education, test-result tracking and coordination, and overdue health-maintenance reminders.
Escort patients from the waiting room to examination rooms promptly and take vital signs according to guidelines.
Maintain examination-room stock and prepare rooms for patient care.
Document patient communications and file relevant information in patient charts as part of the permanent record.
Prepare lab specimens for processing.
Complete referral forms, obtain referral authorizations, and maintain related records.
Schedule patients for tests and place or receive phone calls according to importance.
Administer treatments and medications per provider order and established policies.
Collect demographic, clinical, and financial information accurately in person or by telephone.
Maintain awareness of applicable standards and comply with federal, state, and local regulations and third-party reimbursement requirements.
For Departments 530244, 515284, and 515322 only: apply, fit, adjust, repair, trim, split, and remove casts, splints, and braces as directed by a physician or practitioner.
For Departments 530244, 515284, and 515322 only: document orthopedic care, provide cast/brace instructions and patient education, and fit and instruct patients on crutches and other mobility aids.
For Departments 530244, 515284, and 515322 only: stock rooms, inventory specialty items, reorder supplies, maintain tools and equipment, set up fluoroscopy equipment for provider use, contact vendors about brace orders, coordinate patient workups, and complete forms before physician review.
For Departments 530244, 515284, and 515322 only: assist physicians with casts, splints, and braces in operating rooms, inpatient units, and emergency rooms as needed.