About The Position

Under the direction of the primary care operations team, the Primary Care Patient Care Medical Assistant works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, and patient-centered care in a systematic way. The Medical Assistant partners with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities are performed in a manner consistent with Mercy’s mission, values, and Service Standards. The position is based in an outpatient clinical setting with frequent patient interaction and potential exposure to infectious materials; personal protective equipment is provided. The role involves standing, walking, lifting, and using clinical equipment.

Requirements

  • High school diploma or equivalent.
  • Attend MA Clinic Academy training as a new hire.
  • Basic Life Support (BLS) certification.
  • Ability to push, pull, and/or lift 50 pounds on a regular basis.
  • Ability to stand and walk for prolonged periods during each shift.
  • Ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • One year of experience in an outpatient or ambulatory care setting.
  • Strong communication and interpersonal skills.
  • Proficiency with EHR systems and clinical documentation.
  • Ability to multitask and adapt in a fast-paced clinical environment.
  • Knowledge of common outpatient procedures and equipment.
  • Commitment to patient-centered care and professional growth.
  • Knowledge of varying differences and behaviors among populations served.

Responsibilities

  • Work directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, and patient-centered care.
  • Partner with patients, providers, and other members of the clinical care team to drive quality outcomes for patients.
  • Perform duties in a manner consistent with Mercy’s mission, values, and Service Standards.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
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