About The Position

The Certified Medical Assistant supports primary care delivery by obtaining patient histories and vital signs, preparing and rooming patients, assisting with examinations and procedures, collecting laboratory specimens, administering medications, and completing EKGs and phlebotomy as needed. The role maintains treatment rooms and documents assessments, interventions, patient responses, and communications in the electronic medical record. The Medical Assistant works within the scope of practice, communicates pertinent information and abnormal findings to supervising licensed personnel, and contributes to safe, collaborative patient care. The position emphasizes respectful, effective service and communication with patients, families, physicians, and coworkers. It may also assist with orienting new employees or helping students develop clinical skills. Other duties may be assigned, and responsibilities may change.

Requirements

  • High school diploma or equivalent.
  • Completion of a Medical Assistant program.
  • Current Medical Assistant certification.
  • BLS certification required before providing patient care.

Responsibilities

  • Record patient histories and obtain vital signs, height, and weight; communicate pertinent assessment information to the multidisciplinary team.
  • Greet and room patients, prepare them for examinations, and explain procedures and their expected duration.
  • Assist providers during examinations and procedures, including arranging instruments and disposing of or preparing instruments for sterilization.
  • Collect and prepare laboratory specimens and ensure timely delivery to laboratory personnel.
  • Administer oral, subcutaneous, intramuscular, otic, ophthalmic, buccal, or rectal medications.
  • Complete EKGs and phlebotomy as needed and maintain treatment rooms.
  • Assess patient and family understanding of explanations and communicate understanding deficits to the RN or provider as needed.
  • Document assessment findings, interventions, medications administered, patient responses, and communications in the electronic medical record accurately and promptly.
  • Provide respectful, high-quality service to patients, families, and coworkers, anticipating and addressing their needs.
  • Work within the Medical Assistant scope of practice and notify supervising licensed personnel of abnormal findings, safety issues, patient or family concerns, and other pertinent information.
  • Maintain safe patient-care and work environments, promptly address potentially unsafe conditions, and follow infection-prevention practices.
  • Communicate effectively with patients, families, physicians, and coworkers through active listening, honesty, clear information-sharing, and openness to others' ideas.
  • Assist new employees with orientation or help students acquire clinical skills.
  • Perform other duties as assigned; duties and responsibilities may be changed.
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