Assists the physician and office staff with patient care activities consistent with established standards of nursing practice. The role carries out Mercy’s philosophy of caring for the sick and suffering, respecting human life and each person’s dignity, and applying Christian values to relevant human issues within the position’s area of responsibility. A caring, friendly, personal, and professional approach is expected when communicating with patients, families, visitors, and coworkers. Performs related duties as assigned. Duties, responsibilities, and qualifications are subject to reasonable accommodation; the job description is not a detailed statement of all duties, responsibilities, or requirements. This position is in an outpatient clinical setting with frequent patient interaction. It involves standing, walking, lifting, and using clinical equipment, with potential exposure to infectious materials; PPE is provided. Physical requirements include regularly pushing, pulling, and/or lifting 50 pounds; prolonged standing and walking each shift; and the ability to grip, reach, bend, kneel, twist, and squat. Minimum qualifications include a high school diploma or equivalent, and new hires must attend MA Clinic Academy training. BLS (Basic Life Support) certification is required. Preferred qualifications include graduation from an accredited Medical Assistant program and one year of experience in an outpatient or ambulatory care setting. The position requires strong communication and interpersonal skills, proficiency with EHR systems and clinical documentation, the ability to multitask and adapt in a fast-paced clinical environment, knowledge of common outpatient procedures and equipment, a commitment to patient-centered care and professional growth, and knowledge of differences and behaviors among populations served. Mercy offers medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans to team members working 32 or more hours per pay period.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED