Medical Assistant

Dent Neurologic Group LLP•Buffalo, NY

12d•Onsite

About The Position

The Medical Assistant coordinates and participates in patient care activities during examinations. The role supports physicians and other providers by gathering and recording patient information, preparing examination rooms and equipment, helping patients understand procedures, and supporting follow-up care. The Medical Assistant also coordinates scheduling, keeps clinic work areas organized, and contributes to respectful, effective patient services while protecting confidential information. The position is located in Williamsville, New York, and follows a Monday–Friday schedule of 8:00 a.m.–4:30 p.m., totaling 40 hours per week. The employer states that there are no overnight shifts. Compensation is commensurate with experience, and most candidates will start within the first quartile of the pay range; no specific range is provided.

Responsibilities

Coordinate and participate in patient care activities, including taking vital signs, recording information in the medical record, and calling prescriptions to pharmacies as directed by a physician.
Determine, prepare, and set up medical supplies, instruments, and equipment for diagnostic and therapeutic procedures.
Obtain accurate information from patients, explain procedures, help allay fears, elicit cooperation, and ensure chart information is complete before examination by a physician or extender.
Assist with insurance, compensation, disability, and prior authorization forms.
Keep work areas clean and orderly; set up, clean, and disinfect examination rooms; monitor supplies and replenish them as needed.
Evaluate patient care with emphasis on patient response and monitor providers’ plans of care using patient assessments and medical and other records.
Maintain communication with physicians and practice administration to support efficient and effective patient care services.
Escort or transport patients to examination rooms and other clinic locations.
Organize the work area and clinic, help keep providers on schedule, and prioritize tasks.
Comply with quality assurance, HIPPA, customer focus, infection control, safety, and other applicable policies.
Ensure appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing.
Support patient care through patient and family education, resource literature, and community service recommendations and referrals as needed.
Coordinate scheduling with the medical secretary.
Represent Dent with a respectful and caring manner toward patients and their families.
Independently problem-solve and use available resources to obtain patient information when a patient is unable to communicate.
Maintain confidentiality of patient information.