Certified Medical Assistant - CMA - Pediatrics

Geisinger • Scranton, PA

6d • Onsite

About The Position

The Certified Medical Assistant provides direct patient care and clinical support to physicians and other providers in an outpatient pediatric clinic as an integral member of the healthcare team, working under provider direction. The role includes preparing patients for visits, collecting and reviewing pertinent information, performing clinical and technical duties, documenting in the electronic medical record, and helping maintain a safe environment. It also includes administrative and clerical support such as scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

The position is based at Geisinger Pediatrics Scranton and is typically performed in a clinical environment. Travel may be required. The role is a regular, 40-hour-per-week day-shift position. A $3,000 hiring incentive is offered, paid over two years, subject to stipulations.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
• Certification must be issued by one of the following governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• High school diploma or GED is required.
• Basic Life Support certification is required within six months.
• Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

• Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
• Graduate from a specialty training program preferred.
• At least one year of related work experience preferred.

Responsibilities

• Obtain and document patients’ reasons for visits, weights, vital signs, screening information, medication reviews, and other pertinent information using the electronic medical record rooming tool.
• Prepare examination and treatment rooms between cases and help patients prepare for provider visits while protecting their safety and privacy.
• Provide direct patient care as directed by providers and within demonstrated competency, including performing EKGs and wound dressings and assisting with minor surgical procedures and ancillary examinations.
• Prepare and administer medications according to policy after validating knowledge and competency; intravenous medications may not be administered.
• Complete tests and treatments ordered by providers according to policy and validated competency.
• Collect and prepare laboratory specimens, complete related paperwork, perform phlebotomy, and assist with specified laboratory functions under laboratory oversight.
• Perform receptionist and clerical tasks, including matching and filing ancillary, consultation, and other medical reports in patient records.
• Document in appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
• Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
• Assist with orientation of new personnel under the direction of the provider and/or site lead.
• Carry out and document patient communications as directed, prioritize communications to providers, and respond to patient questions and requests in a timely manner.
• Reinforce patient education as directed by the provider.
• May inventory non-controlled medical/surgical supplies and pharmaceuticals, monitor expiration dates, document utilization, and help maintain adequate supply levels and efficient space use.
• May access non-controlled medication storage or supply areas and transport non-controlled medications as needed for clinic operations.
• Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection.
• Clean and set up examination rooms between patients using infection-prevention protocols and follow hand-hygiene and other appropriate precautions.
• Inspect and observe diagnostic equipment and instruments for proper operation and identify preventive or corrective maintenance needs.
• Participate actively in patient safety and quality-improvement programs.
• Meet job-specific obligations and comply with organizational policies and procedures.

Benefits

• Health, dental, and vision benefits starting on day one, with three medical plan choices and an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan with rapid accrual.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance, parental leave pay, military leave pay, and a free Care.com membership with discounted backup care.
• Employee Assistance Program offering referrals for childcare, eldercare, and pet care; free legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• $3,000 sign-on bonus paid over two years, subject to stipulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED