Certified Medical Assistant - CMA - Pediatrics

Geisinger•Dallas, PA
•Onsite

About The Position

Provides direct patient care and clinical support to physicians and other providers in an outpatient setting as an integral member of the healthcare team under provider direction. Clinical work includes preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting in the electronic medical record, and supporting a safe patient environment. The role also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. The position is based at Geisinger ConvenientCare Dallas and is scheduled for 40 hours per week on the day shift. Work is typically performed in a clinical environment, and travel may be required. The employee is accountable for job-specific obligations and compliance with organizational policies and procedures. The position qualifies for a $3,000 sign-on bonus paid over two years, subject to stipulations. A graduate of an accredited one-year certificate or two-year diploma Medical Assistant program is preferred. CMA or RMA certification is required, with certification from one of the listed governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA. A high school diploma or GED is required; graduation from a specialty training program is preferred. One year of related work experience is preferred. Basic Life Support certification is required within six months.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
  • Certification by one of the following governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • High school diploma or equivalent (GED) is required.
  • Basic Life Support certification is required within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
  • Graduate from a specialty training program.
  • At least one year of related work experience.

Responsibilities

  • Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record rooming tool.
  • Set up examination and treatment rooms between cases and prepare patients for provider visits while safeguarding patient safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competencies, including performing EKGs and wound dressings and supporting minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and demonstrated competency; intravenous medications may not be administered.
  • Complete tests and treatments ordered by the provider according to policy and demonstrated competency.
  • Collect and prepare laboratory specimens, complete associated paperwork, perform phlebotomy, and assist with laboratory functions as trained and overseen by the laboratory.
  • Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Document accurately in the appropriate sections of the medical record and use the designated electronic medical record and scheduling system.
  • Facilitate timely appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Manage and document ongoing patient communications as directed by the provider, prioritize messages, and respond to patient questions and requests to support timely care and efficient provider use.
  • Reinforce patient education as directed by the provider.
  • As needed, inventory non-controlled medical/surgical supplies and pharmaceuticals, monitor expiration dates, document utilization, and help maintain adequate supply levels and efficient storage.
  • As needed, access or transport non-controlled medications to meet clinic or unit needs.
  • Prepare and clean instruments; follow sterilization and disinfection protocols, including high-level disinfection of instruments and equipment.
  • Clean and set up examination rooms between patients using established infection prevention protocols; follow hand hygiene and appropriate infection prevention precautions.
  • Routinely inspect and observe diagnostic equipment and instrumentation, identify operational issues, and recognize the need for preventive or corrective maintenance.
  • Actively participate in patient safety and quality improvement programs.

Benefits

  • Full health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with opportunities to accrue time quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and a free Care.com membership with discounted backup care.
  • Employee Assistance Program with referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, and digital self-help tools.
  • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • $3,000 sign-on bonus paid over two years, subject to stipulations.
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