Certified Medical Assistant - CMA - Pediatrics

Geisinger•Wilkes-Barre, PA

22h•Onsite

About The Position

The Certified Medical Assistant provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the health care team under provider direction. The role includes preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting in the electronic medical record, and helping maintain a safe environment. It also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. The position performs clinical tasks within validated competency and clinic needs, including rooming patients, obtaining vital signs and screening information, administering medications other than intravenous medications, completing ordered tests and treatments, collecting laboratory specimens, and performing phlebotomy. It supports patient communication and education, referrals and pre-authorizations, patient appointments and payments, recordkeeping, and clinic operations. The role also helps maintain supplies and equipment, prepare and clean instruments and rooms, follow infection prevention and sterilization protocols, and participate in patient safety and quality improvement. Work is typically performed in a clinical environment, and travel may be required. This is a day-shift position scheduled for 40 hours weekly. A $3,000 sign-on bonus is offered, paid over two years, subject to stipulations.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
Certification through one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
High school diploma or equivalent (GED) is required.
Basic Life Support certification is required within six months.
Required skills include communication, customer service, multitasking, and teamwork.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
Graduate from a specialty training program preferred.
At least one year of related work experience preferred.

Responsibilities

Record the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
Set up examination and treatment rooms between cases and prepare patients for provider visits while maintaining their safety and privacy.
Provide direct patient care as directed by the provider, such as performing EKGs and wound dressings and assisting with minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy after competency validation; intravenous medications may not be administered.
Complete ordered patient tests and treatments according to policy after competency validation.
Collect and prepare laboratory specimens and complete related paperwork; perform phlebotomy and assist with laboratory functions as trained and overseen by the laboratory.
Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
Document accurately in the appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Carry out and document patient communications, prioritize communications to the provider, respond to patient questions and requests, and reinforce patient education as directed by the provider.
Inventory non-controlled medical/surgical supplies and pharmaceuticals as needed, including checking expiration dates and documenting utilization.
Access and transport non-controlled medications as needed to meet clinic or unit needs.
Prepare and clean instruments; follow sterilization, disinfection, and infection-prevention protocols, including high-level disinfection where applicable.
Clean and set up examination rooms between patients and follow hand hygiene and appropriate infection-prevention precautions.
Observe and inspect diagnostic equipment and instrumentation for proper operation and identify preventive or corrective maintenance needs.
Participate actively in patient safety and quality improvement programs.

Benefits

Health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through a free Care.com membership.
Employee Assistance Program with care referrals, legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
$3,000 sign-on bonus paid over two years, subject to stipulations.