Make Ready Jobs

About The Position

Requirements

• H.S. Diploma or equivalent is required.
• 5+ years of relevant industry experience.
• 3+ years of Project Management experience.
• Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
• Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
• Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
• Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
• Adaptability and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week.
• Occasional evening and weekend work may be required as duties demand.
• Willing and able to travel regularly (20%-30%), which will include overnight travel.
• Dependable transportation, a valid driver’s license, and insurance.
• Able to pass a background check/drug test/driving record check.
• Authorized to work in the United States.
• Management may consider other education and/or work experience to be acceptable for appointment to this position.

Nice To Haves

• An Associate's or Bachelor's degree is preferred, but not required.
• Project management certification preferred.

Responsibilities

• Manage small to large-scale complex projects from initiation to close-out.
• Liaise between project members, cross-functional teams, external vendors, and stakeholders for communication, reporting, and schedule management.
• Maintain and grow client accounts.
• Serve as a mentor and coach to assistant project managers.
• Establish, track, and control project cost, scope, schedule, and budget.
• Create proposals and lead kickoff meetings and discovery calls.
• Plan, schedule, and execute all phases of projects or programs.
• Develop high-level project workflow and ensure project scopes and milestone dates.
• Provide project cost forecasting.
• Collaborate with internal teams for successful delivery of products/services.
• Prepare project change orders and correction actions.
• Monitor and report on key metrics, customer satisfaction, and performance.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
• Ensure orderly closure of projects, including finalizing activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices.
• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Handle project invoicing.
• Identify potential risks and issues, and develop risk mitigation plans and contingency strategies.
• Monitor and manage risks throughout the project life cycle.
• Communicate deliverables, requirements, schedules, cost, and meeting plans.
• Maintain clear and consistent communication with all project stakeholders.
• Provide regular project updates to management and team members.
• Lead project update calls and meetings with external clients.
• Monitor and manage expectations of communication between staff and external clients.
• Build and nurture client relationships, understanding their needs and business objectives.
• Build an understanding of the customer's organizational structure and decision-making process.
• Serve as a primary point of contact for assigned clients.
• Proactively identify opportunities to upsell or cross-sell additional offerings.
• Prepare and deliver presentations, proposals, and sales materials to clients.
• Stay informed about industry trends and developments.
• Contribute towards and execute on the strategic plan to target new business opportunities.
• Perform other duties as assigned.

Benefits

• Paid orientation and training
• Supportive, passionate team environment