Liaison Jobs

About The Position

Requirements

• High school diploma or general education degree (GED) with three years working as an Administrative Assistant or one year of administrative assistant experience/or training; or equivalent combination of education and experience.
• Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine.
• Must be outcome-oriented and consistently meet deadlines assigned.
• Must have excellent time management skills.
• Must have the ability to work in a fast-paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy.
• Must have strong administrative skills.
• Must have a strong sense of urgency and problem-solving skills.
• Must have excellent organizational skills.
• Must be highly skilled in Microsoft Suite.
• High degree of professionalism and exceptional customer service skills, over the phone and in person, with customers and internal departments.
• Able to communicate and collaborate across multiple departments and teams.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• A valid Driver’s License and insurance is required.

Nice To Haves

• Experience in Property Management a plus.
• Bilingual English/Spanish preferred, not required.

Responsibilities

• Provide day-to-day administrative support to the Sr. Portfolio Manager.
• Establish trust and rapport with prospective residents through professional communication.
• Provide customer service to current and former tenants, applicants, and the public.
• Promote harmonious relations among tenants, employees, owners, and the local community.
• Consistently meet deadlines and manage time effectively.
• Work in a fast-paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy.
• Manage and monitor numerous projects at one time in various work stages.
• Provide administrative support in completing required reports for multiple agencies, owners, and support teams.
• Assist in gathering relevant information from site staff and preparing for meetings, presentations, and reports.
• Demonstrate flexibility in managing competing priorities and support team objectives.
• Communicate details about follow-up tasks to site staff and internal business partners in a timely and professional manner.
• Ensure successful daily flow of correspondence.
• Manage high-volume inbound and outbound communications across multiple channels.
• Analyze data, prepare and format information, and use available resources for effective resolution.
• Prepare documents for internal and/or external distribution, including writing letters and memos, compiling data for reports, creating presentations, transcribing, and taking meeting notes.
• Follow Oregon and Washington Landlord Tenant and Fair Housing laws.
• Perform other duties as assigned by supervisor.

Benefits

• Medical
• Dental
• Vision
• Rx
• PTO
• 11 Paid Holidays
• Short- & Long-Term Disability and Life Insurance
• Employee Assistance Program
• Accident/Cancer Plan
• Medical and Dependent Care Flex Benefit