Clinical Liaison (CL)

Lifepoint Health•Los Angeles, CA
•Onsite

About The Position

The Clinical Liaison educates the community about acute rehabilitation services, builds relationships with referral sources, and develops business in alignment with the rehabilitation program’s strategic goals. The role supports the intake and pre-admission screening process, evaluates potential patients for admission, communicates rehabilitation options and participation expectations, and gathers information about patient resources and benefits. The Clinical Liaison also serves as an initial contact for external case management and discharge-planning personnel, payors, and hospital facilities. The position includes educating physicians, case managers, and other decision makers about the hospital and its acute rehabilitation services, as well as conducting market analysis and implementing marketing and business plans. The role is full-time, days, Monday through Friday, with a weekend rotation at Good Samaritan Hospital.

Requirements

  • Clinical licensure is required.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous marketing or sales experience preferred.
  • Previous clinical experience with demonstrated clinical assessment and EMR systems skills preferred.
  • Formal sales training preferred.

Responsibilities

  • Assist with and coordinate the intake and pre-admission screening process.
  • Use clinical judgment on-site, typically at referring facilities, to determine whether patients are appropriate for admission.
  • Communicate rehabilitation and facility options to patients and their families.
  • Explain expectations and participation requirements to patients deemed appropriate for admission.
  • Obtain information about patients’ resources and benefits.
  • Apply knowledge of growth, development, and aging when planning and delivering age-appropriate care.
  • Serve as an initial contact for external case management and discharge-planning personnel, payors, and hospital facilities.
  • Conduct face-to-face and in-service educational contacts with physicians, case managers, and other professionals.
  • Inform and educate physicians, case managers, and other decision makers about the hospital and acute rehabilitation services.
  • Conduct market analysis and market research, and develop and implement marketing and business plans.

Benefits

  • Medical, dental, and vision coverage with multiple benefit options.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
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