Clinical Liaison (CL)

Lifepoint Health•Green Bay, WI

About The Position

The Clinical Liaison drives patient admissions by building and maintaining relationships with referral sources, including physicians and healthcare facilities. The role develops and executes sales initiatives, identifies referral opportunities, and communicates the hospital’s clinical strengths in treating medically complex patients. Most time is spent in the field conducting presentations, evaluating potential patients, and fostering long-term partnerships that support referral growth aligned with clinical outcomes. The Clinical Liaison coordinates intake and pre-admission screening, uses clinical judgment to assess whether patients are appropriate for admission, and discusses rehabilitation options and participation expectations with patients and families. The role also gathers information about patients’ resources and benefits and serves as an initial contact for external case management, discharge planners, payors, and hospital facilities.

Requirements

  • Clinical licensure is required.
  • Valid driver’s license and clean driving record.
  • Excellent oral and written communication and interpersonal skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous marketing or sales experience preferred.
  • Previous clinical experience with demonstrated clinical assessment and EMR systems skills preferred.
  • Formal sales training preferred.

Responsibilities

  • Build and maintain relationships with referral sources, including physicians and healthcare facilities, to drive patient admissions.
  • Develop and execute strategic sales initiatives and identify new referral opportunities.
  • Communicate the hospital’s clinical strengths in treating medically complex patients.
  • Conduct field presentations, evaluate potential patients, and foster long-term referral partnerships.
  • Assist with and coordinate intake and pre-admission screening.
  • Conduct on-site clinical assessments, typically at referring facilities, to determine whether patients are appropriate for admission.
  • Communicate rehabilitation and facility options to patients and families.
  • Explain admission expectations and participation requirements to patients deemed appropriate for admission.
  • Secure information relating to patients’ resources and benefits.
  • Apply knowledge of growth, development, and aging to the planning and delivery of age-appropriate care.
  • Serve as the initial contact for external case management and discharge planner personnel, payors, and hospital facilities.
  • Provide face-to-face in-service education to physicians, case managers, and other professionals.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability coverage.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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