Clinical Liaison (CL)

Lifepoint Health • Howard, WI

23h

About The Position

The Clinical Liaison drives patient admissions by building and maintaining relationships with referral sources, including physicians and healthcare facilities. The role develops and executes sales initiatives, identifies referral opportunities, and communicates the hospital’s clinical strengths in treating medically complex patients. Most time is spent in the field conducting presentations, evaluating potential patients, and developing partnerships that support referral growth aligned with clinical outcomes.

The Clinical Liaison assists with intake and pre-admission screening, evaluates patient appropriateness for admission, and communicates rehabilitation options and participation expectations to patients and families. The role also gathers information about patients’ resources and benefits, serves as an initial contact for external case management and discharge-planning personnel, and provides in-service education to physicians, case managers, and other professionals.

This is a full-time position at HSHS Rehabilitation Hospital, a new 40-bed inpatient rehabilitation facility and part of Lifepoint Health.

Requirements

• Clinical licensure.
• Valid driver’s license and clean driving record.
• Excellent oral and written communication and interpersonal skills.

Nice To Haves

• Bachelor’s degree.
• Previous marketing or sales experience.
• Previous clinical experience, with demonstrated skills in clinical assessment and EMR systems.
• Formal sales training.

Responsibilities

• Drive patient admissions by building and maintaining relationships with referral sources, including physicians and healthcare facilities.
• Develop and execute strategic sales initiatives and identify new referral opportunities.
• Communicate the hospital’s clinical strengths in treating medically complex patients.
• Conduct field presentations, evaluate potential patients, and foster long-term partnerships that support referral growth and clinical outcomes.
• Assist with and coordinate the intake and pre-admission screening process.
• Use clinical judgment, typically at the referring facility, to determine whether patients are appropriate for admission.
• Communicate rehabilitation and facility options to patients and families.
• Explain expectations and requirements for participation to patients determined appropriate for admission.
• Secure information relating to patients’ resources and benefits.
• Apply knowledge of growth, development, and aging when planning and delivering age-appropriate care.
• Serve as the initial contact for external case management and discharge-planning personnel, payors, and hospital facilities.
• Conduct face-to-face in-service education contacts with physicians, case managers, and other professionals.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.
• Opportunity to help open a new hospital with cutting-edge technology.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed