Clinical Liaison (CL)

Lifepoint Health•Los Angeles, CA
•$110,000 - $135,000

About The Position

The Clinical Liaison educates the community about acute rehabilitation services, builds relationships with referral sources, and develops business in alignment with the rehabilitation program’s strategic goals. The role supports intake and pre-admission screening, evaluates patient appropriateness for admission, explains rehabilitation and facility options, and helps set expectations for participation. The liaison also gathers information about patients’ resources and benefits, serves as an initial contact for external case management and discharge-planning personnel, and provides education to physicians, case managers, and other decision makers. The position contributes to market research and analysis and to the development and implementation of marketing and business plans.

Requirements

  • Clinical licensure is required.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous marketing or sales experience preferred.
  • Previous clinical experience preferred, with demonstrated skills in clinical assessment and EMR systems.
  • Formal sales training preferred.

Responsibilities

  • Assist with and coordinate the intake and pre-admission screening process.
  • Conduct on-site clinical assessments, typically at referring facilities, to determine whether patients are appropriate for admission.
  • Communicate rehabilitation and facility options to patients and families, and explain expectations and participation requirements to patients deemed appropriate for admission.
  • Obtain information about patients’ resources and benefits.
  • Apply knowledge of growth, development, and aging when planning and delivering age-appropriate care.
  • Serve as the initial contact for external case management and discharge-planning personnel at payer and hospital facilities.
  • Conduct face-to-face and in-service educational contacts with physicians, case managers, and other professionals.
  • Inform and educate physicians, case managers, and other decision makers about the hospital and acute rehabilitation services.
  • Perform market analysis and research, and develop and implement marketing and business plans.

Benefits

  • Medical, dental, and vision coverage options.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
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