Key Holder Jobs

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Part Time Key Holder - Cotton On Westfield West Covina

Cotton On Group•West Covina, CA
•Onsite

About The Position

As a Senior Retail Team Member, you help set the pace and standard every shift. You know the floor and product, demonstrate what great customer service looks like, and guide others by jumping in, giving direction, and keeping work moving. You anticipate store needs, including filling stock and actioning store priorities, and make decisions that improve the customer experience and support strong results. You take on key holder responsibilities, helping open or close the store safely and keeping operations running smoothly. You bring energy, pride, and a steady presence the team can rely on, and champion Our Way and the Foundation so everyone understands the impact the company makes. The role involves leading the floor during busy periods and morning setup.

Responsibilities

  • Set the pace and standard for the team during each shift.
  • Guide other team members by participating in floor work, giving direction, and keeping tasks moving.
  • Identify store needs, fill stock, and action store priorities.
  • Make decisions to improve the customer experience and support store results.
  • Help open or close the store safely and maintain smooth operations.
  • Lead the sales floor during busy periods and morning setup.
  • Champion Our Way and the Foundation and help the team understand their impact.

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