Retail Key Holder
About The Position
As a Key Holder, also known as a Floor Leader, at Skechers, you will contribute to store operations and mentor the team to deliver exceptional customer service. In this entry-level management role, you will oversee daily operations, support sales goals, and help maintain the store’s shopping environment. The role offers opportunities to develop retail leadership skills and pursue career advancement in retail management. The hourly pay range is $16.39–$17.39, with a starting rate of $16.39. Skechers offers competitive pay with regular increases, discounts on its products, flexible schedules, on-the-job training, and opportunities for career advancement. Additional benefits and perks may be discussed during the interview process.
Requirements
- Ability to work a varied schedule, including evenings, weekends, and holidays.
- Problem-solving skills.
- Strong organization skills to manage inventory, staffing, and other operational tasks.
- Ability and desire to foster a respectful, safe, and fun environment for store employees.
- Comfort mentoring team members and communicating with all levels of the store team.
- Ability to act with confidentiality and urgency.
- Sales skills to drive revenue growth and meet targets.
- Excellent written, verbal, and interpersonal communication skills.
- Must be at least 18 years old at the time of application.
Nice To Haves
- High school diploma or equivalent is preferred but not required.
- Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.
Responsibilities
- Engage with customers and provide advice on Skechers products to help them find the right fit and have a positive shopping experience.
- Supervise daily store operations, including opening and closing procedures as required, and maintain security protocols and operational standards.
- Mentor and support team members in customer service, sales, and daily operations.
- Contribute to store and individual sales targets by using effective selling techniques and promoting Skechers products.
- Execute merchandising plans, restock products, and maintain store cleanliness.
- Oversee stock and inventory routines and collaborate with store management on operational needs.
- Identify and resolve in-store challenges to support a smooth customer experience.
Benefits
- Competitive pay with regular increases.
- Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
- Flexible schedules to support work-life balance.
- On-the-job training in retail leadership, customer service management, and store operations.
- Opportunities for career advancement in retail management.
- Additional benefits and perks to be reviewed during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
